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January 2024 by Mike Appignani
I love ❤️ Rockland Trust Great ? Bank ? ? but most of all awesome people who work there.
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April 2021 by Steven M
Horrendous customer service provided at each of East Boston Savings Bank 3 locations.Lack of accountability requirement by the president and subordinates creates a climate of confrontation pattern.Suggest not banking at any above location.
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July 2020 by Rita Grieco
I’ve been with EBSB for over 40 years and have used several locations. The service is excellent. Employees from tellers to managers are courteous and professional. Always ready to help solve your problems. I’ve recommended EBSB to others.
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December 2019 by Bill F.
It's bad enough the customer care from this bank is very poor, and their IT department incompetent, but a shining example of just how little this pathetic company thinks of it's customers is their incessant annoying ads with that god awful annoying "work work" song. Seriously, one would have to STRIVE to be more irritating to potential customers, like it would have to be a company wide goal. Despite people complaining about it to them all over the web, this company persists. Over and over again, with those annoying ads. What the HECK is wrong with them? how STUPID can you possibly be? They must've got the rights to that song cheap and hired the WORST marketing company they could find. Do yourself a favor, bank elsewhere. They're a sad joke
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February 2019 by Aleksandr Oreshkin
Advertise a 24 hour response time. Have not addressed my questions in 4 days.
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February 2019 by John H.
Torwon Krua is the man! I needed something straightened out with the IRS and he took control of the situation and followed through to get it resolved. I will look for him whenever I need something done (and done right).
