Sullivan Tire and Auto Service is a family-owned business that has been serving customers in New England since 1955. With over 100 ASE Master Technicians, 40+ Advanced Engine Performance L1, L2, and L3 Technicians, and World Class Technicians on staff, they offer a wide range of services for tires and complete auto maintenance. Customers have praised the business for its exceptional service and friendly staff. The company's motto, "Treat everyone, customers and fellow employees, as you would a member of your family," is evident in the way they handle their customers. They offer amenities such as free WiFi, complimentary coffee, water or tea, television, and a courtesy shuttle to make the experience more comfortable for their customers. Reviewers have shared their positive experiences with the business, highlighting the kindness and accommodating nature of the staff, especially in times of emergency. The technicians are praised for their expertise and ability to quickly diagnose and resolve issues. Customers have also appreciated the transparency and attention to detail, such as the staff taking the time to explain the rebate process. Overall, Sullivan Tire and Auto Service is a reliable and customer-focused business that has earned the trust and satisfaction of its customers.
Great job done by the Rte 114 Peabody crew today, I had my car battery and windshield wipers replaced, as well as getting an oil and filter change. I was in and out from my scheduled appointment in less than hour, which just AMAZED me- I'd have waited at least 2 + hours at my dealership. THANK YOU!
January 2023
Fantastic service! Richard handles this place like a true professional.
December 2022
Very busy, but were able to check the tire pressure on my SUV. Most of the tires needed air, which they added, and made an appointment to check the tires at a later date. Could have had an appointment in a few days, but instead chose to wait for a few weeks for a better day/time for me. Very nice, helpful, and kind.