Claire's provides excellent customer service, with staff described as extremely helpful, sweet, patient, friendly, informative, and nice. The team is skilled at handling nervous children for ear piercings, offering reassurance and encouragement. They take their time, explaining the process thoroughly, including aftercare like cleaning the area. A specific technique of two staff members piercing at the same time is noted. The overall experience results in successful piercings, with children often not crying, leaving customers highly satisfied. The store manager and other attendants receive particular praise for their helpful and patient approach. Customers frequently state they would return and highly recommend the staff at this location.
Amazing customer service here. Angela the store manager was extremely helpful and I helped me the second I walked through the door!!!
January 2025
Took my daughter last week to have her ears pair. The girls there were very friendly and helpful. I don't remember the Manger name. But she did my daughter ears. They came out great. Highly recommended her.
October 2021
I’m not sure of the girls name that pierced my daughters ears yesterday but she was so amazing !!she took her time making sure the earrings were positioned even and that they were in the right spot. She was so patient. And took her time to sanitize and make sure everything is clean. I was very happy with my experience!
