-
September 2023 by Toofey Mustafa
We have had a cash check with them for 20 days and they did not cash it or decline it
-
August 2023 by Jennifer Appel
Despite other negative reviews, I've been to this branch a few times to open new accounts, make deposits/withdrawals, etc. Everyone has been friendly and helpful!
-
July 2023 by Gridi Shehu
My second attempt to open checking and saving account with this bank here in this location because my house is nearby and no help twice. I had to leave the bank while I was waiting. I had to leave with no help do not waste your time. They are unprofessional. I’ll take my business somewhere else where they appreciate it
-
July 2023 by Michael Pacheco
Poor customer service. Saw them treat someone with no decency in the lobby. Disappointed. Chase is good but staff needs training.
-
October 2022 by ALFREDO DALENCE
Awful of branch went there today to open my daughters bank account instead of feeling welcome. I felt disrespected featuring as why I was there the first thing they ask me was if I had a citizenship I don’t think a bank should be asking for those there’s different ways to ask. They could’ve asked if I had two forms of ID. as soon as my wife heard that she felt so disrespected that she walked out. We have been banking with Bank of America for 20 years, but we tried to Disney branch near us because my daughter wanted to try it but never go with there again.
-
May 2022 by kathleen hurley
Incredible custom service. Raul Guevara & Anthony Silvio. This bank is modern. The entire staff is professional. I'm over 65. This is how banking should be & is in Peabody. Thank you.
-
April 2022 by BL Z
I wish I read the review before coming into this branch. Seems that they overall have a discriminatory vibe. I was immediately judged walking into the branch, there was no friendly smile or welcome. At one point I heard the teller tell the other teller that she “guessed I do have the funds” in my own account when asking for a bankers check. I was asked for a second photo ID.. after she whispered this.. then after providing a SECOND ID, she asked for the manager to come and approve. The dead look into my soul bothers me to this day. I’ve never felt so dirty in my life. This woman was also training a new employee.. the cycle continues. Extremely condescending. When I called to report, the initial response is that she might be having a bad day. Well, I put down my senior dog that day… so what are we comparing here? I’m not in a customer facing job, and if that’s the case, either Chase needs to a better job supporting the mental health of their employees or don’t come in that day. Who is the client here?Side note, I was also declined for a credit card but my other bank asked if I wanted to increase my limit. Who knows what algorithms they have.
-
December 2021 by Katherine Rodriguez
Bank teller was extremely rude and was throwing micro aggressions to my mother. Hoping chase employees realize minorities need respect as well.
-
November 2021 by Lynette Mosher
My mother's bank account was compromised. Chase helped her with a new account and transferring her SS direct deposit. We have been to the Peabody Chase many times over the last year. They always provided patient excellent service!
-
November 2021 by Welby Pena
Tried to open a bank account for my Ministry and was denied that right because of not providing a social security when it is the law that it is not need 31 CFR 1020.220 (A) (4) (II) and 42 USC 408A-8 it is a felony to ask for a social security number. Told them that I was not a US Citizen that I was a foreign national and they basically told me I was lying because I had a passport. ignorance of the law is no excuse.
-
October 2021 by nabil darnakh
One of the best branches, I love the way there is always assistance at the front, Katrina was so helpful and professionalThank you all for such a wonderful service
-
May 2021 by Alex Caffi
A this Chase has a more modern banking setup with no tellerline. Staff was very friendly and had me in and out in under 5 minutes, despite it being decently busy. Pleasantly surprised!
-
April 2021 by CINTHIA DOMINGUEZ
Awful service, the whole staff should be replaced. I'm banking with Bank of America from now on.
-
January 2021 by scott winters
Very kind and helpful staff! Have been waiting for you to open a branch in my area! Happy New Year to all the staff!
-
October 2020 by Joy Gurrie
Chase Bank profits daily from climate chaos. It is the biggest funder of fossil fuel in the world and the major reason fossil fuel companies keep drilling. CHASE: SWITCH TO CLEAN INVESTMENTS