Bertolino Foods is a family-owned business known for its friendly and professional environment. The staff is highly customer-focused, providing great service and availability of products, making it a preferred supplier for local restaurants. The company has experienced significant growth over recent years and is appreciated as a great place to work, with employees feeling valued and treated like family. For deliveries, trucks can park on the street, although the parking lot is tight. The docks are plentiful, with doors 13 through 16 commonly used for meat deliveries. Receiving generally begins early, around 0300, and it’s best to arrive early to secure a door. Staff members are helpful and polite, making the unloading process smooth, often completed within an hour, although inspecting pallets may take additional time. Restrooms are available inside the office, and there is a nearby grassy area for pets. Night arrivals may encounter limited parking and street dead ends, but overall, the experience is manageable, and staff are accommodating. Overall, Bertolino Foods is recognized for its reliable service, growth, and positive work environment, making it a valued partner for businesses on Cape Ann.
Shaved steak is absolutely delicious. You have a lifetime customer.
November 2023
As a restaurant on Cape Ann, I could not be more pleased with a supplier. The sales guys are absolutely the best. Customer focussed and there with great product and availability.
August 2023
Friendly and Responsive front desk. Always the freshest items.
