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“As someone who works in the design/build field, I have a true appreciation not only for the expert craftsmanship of the repair and technicians at Carstar, but, equally for the management and support group. Specifically, Bronsilberg DeSouza, Appraiser at Carstar who spearheaded the repair process. Mr. DeSouza kept me updated every day on the status of the vehicle during the repair. He was also responsible for delivering the vehicle ahead of schedule so I could use my vehicle for an important business trip. Can't say enough about his dedication to customer service in a most professional and pleasant manner. The same applies
for all the staff whom I encountered at Carstar. Thrilled at the quality repair result. I will be sure to highly recommend Carstar for the reasons as stated above. As a matter of fact, I already have. Thank you CARSTAR !”
“I was staying in Maine and not there when the accident happened in Spencer, MA. I had no previous knowledge of this company. They towed it to their shop. Haggle with the insurance company. Then fixed up my truck like new again. Very pleased with bodywork.”
“I had a great experience with Village Repair. I completed my initial review a few months ago but I don't see it here so I am adding a new one because they are that good. They went above and beyond and exceeded my expectations. I moved to Holden about 4 years ago and it's nice to know I can count on Village to take care of my car. I will be contacting them again soon for some more work that is needed.”
“Extreme Auto Body is the best in quality, customer service, and communication for sure !!! Angel, the owner made sure everything was smooth and made sure to always get back to me in any questions, I did not have to call insurance company for anything he did it all for me. I definitely recommend his shop to any one!!!”
“We have been having our cars serviced at Raul’s for years. They are the best around. I am so glad I found them. From front desk staff to the mechanics, everyone is personable, professional and so helpful! I cannot recommend Raul’s highly enough! If you want a reputable mechanic, this is where you want to go .”
6AM - 9PM
130 Blackstone River Rd, Worcester
Towing
“Driving home to Upstate NY, my wife got a flat. Jim's was prompt, helpful and pleasant company. He waited while she checked at one shop. Turned out they did not have the tire she needed so he towed her to another.
Thank you for helping out my wife in a tough spot.”
“This family-run business is truly exceptional. Every member is incredibly friendly, and you can see they genuinely care about providing the best service possible. The prices are reasonable, and the work is efficient and well-executed. As someone who is a little picky, I say this sincerely.”
“Went there to have front brakes done. Excellent service, Steve is a very knowledgeable mechanic and a nice guy. Very fair with his prices. I'll be going back there for any more work.”
9AM - 12:30PM
209 Stafford St, Worcester
Towing
Open 24 hours
6 Verdi Rd, Worcester
Towing
“Professionalism goes to 11. Helpful , friendly customer service. They will be my tow service moving forward. Communication was an A++. And they billed back my insurance company. Others did not want to bother.Service: Car towing”
Open 24 hours
34 Mill St, Auburn
Towing
“Super recommend. Excellent and fast service. Accurate ETA. Gentleman was very accommodating with me and my 5 year old daughter. Gave me good advice as to what do to about my flat tire as well as places I should take my car. Very professional and polite.”
“Extremely satisfied with the work and knowledge of this team! Plinio went beyond my expectations, very attentive and helpful, he was always ahead of the curve from the claim process, rental car to the delivery of my vehicle. I couldn't have left my car in better hands. Highly recommend!”
“Best shop in Worcester! My Dad always brought cars he couldn’t fix to Sprint Lube and I’ve been using this shop my entire adult life. My sister comes here as well. Greg and his team of crackerjack mechanics are honest, hard working and professional. Quick turn around times and above average consistent work at realistic pricing.”
“It's very expensive but they do good jobs, everyone charges for their own and don't give jobs to people who bring the parts, the repairs are done, he's in charge of buying them and doing the work, I do the same in my tayer in Puerto Rico and it's just the same 6 month warranty on the parts, not the work, it is not absolute. The warranty repaired or supposedly changed a Chevrolet Traverse engine, but I noticed that the blockage or the aluminum engine covers were the same because it did not have a 3/4 thread. 16 and I made a larger 1/4 thread, it was the same motor and even the same screw from an Alend key bed.”
“I was traveling with my sister from NY to Maine and debris from the road disabled the car. Andrew recognized we were traveling. He got the car in in 10 minutes , put it up on the rack and checked out the damage. Within an Hour and a half he had repaired the exhaust and was very reasonable in his cost. I was so grateful and impressed at his compassion to understand the stress of traveling and breaking down. He made my car a priority without an appointment and did not take advantage of a weary traveler. Highly recommend this service station and this team. Thank you Andrew!Service: Exhaust”
“The service was first rate - explained what we needed, ordered new tires, promptly arrived and replaced our damaged tires. Courteous throughout- highly recommended!”
“Super kind, honest, and helpful people! Tito is awesome. Happily checked my car's oil level a few days before my appointment to ease my nerves of driving my car.”
“Jeff responded to a AAA roadside assistance call. He was friendly, polite, and super helpful. He diagnosed the issue and followed up with a phone call once the car reached its destination. Outstanding service!”
“Excellent service they fixed my vehicle after I had a bad oil change at Vavoline. I will be going to Cranstons for all my service needs going forwardServices: General repairs & maintenance”
Open 24 hours
344 Harding St, Worcester
Towing
“I called and Allison the NEW Office Manager was a true professional. As upset as I was on the moment, she not only met me where I was at, but calmed me down. She treated me like a human. She explained the whole process to me, kept me on hold while contacting the tow truck, and called me back to check in. It was so nice to have a human experience when something like this happens. Allison, you are an asset to Mack and the organization! I’ve dealt with Kim in the past and let’s just say THANK GOD for Allison! I will be recommending you guys to anyone I know in need!! Allison, thanks again!!Service: Car towing”
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“Outstanding fair priced honest service will go the extra step if something else is found when repairs are being done and always does his best to get you in quickly”