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“Amer is amazing. He was very patient with me and help me with getting my first loan for a car. He explained everything for me and whenever there was an issue he was able to help me fix it. I appreciate the amazing work he did in helping. Thank you so much!”
8:30AM - 5PM
715 Main St, Holden
Banks
“Everyone at LCU has been so accommodating over the years. I would not bring my banking business elsewhere. They make it easy to accomplish what is needed. They are patient, kind and knowledgeable. The women that helped me today were professional and made my visit seamless. Thank you for all you do!”
8:30AM - 6PM
118 W Main St, Spencer
Banks
“The branch staff and management are phenomenal!! Whether you want a simple transaction and be in and out, or if you have a book of questions and need to bend their ear, they are always willing to help. I am a small business owner, but in here they make me feel much bigger than that!!”
“Everyone, at Worcester LCU, on Shrewsbury St., in Worcester, is extremely nice and helpful. I have been getting great information and service from Lucas Rivera, so I have a tendency to gravitate towards him when I have any banking, or need assistance with something specific. Lucas is very professional, pleasant, friendly, and always eager to help. Lucas is very knowledgeable, which makes it easier for me.Jane McKeon”
8:30AM - 4PM
569 Southbridge St, Auburn
Banks
“Hometown has been my bank since opening, they stood behind me with identity thief, and walked me thru the steps, The associates there are always professional and helpfull Thankyou hometown for being there for me and my husband”
“I been banking here for a bit It’s always top notch customer service. John t. Is a big asset to this branch. He always goes above and beyond for me and actually everyone. He is the kind of employee that thrives off making sure customers leave beyond satisfied. Great job John keep it up !”
8:30AM - 6PM
149 W Boylston St, West Boylston
Banks
“Tellers are always friendly and helpful. I love the online portal. It is very easy to do most transactions online. The CU offers some of the best CD rates and terms. Overall I am very pleased with Webster Federal Credit Union.”
8:30AM - 5PM
301 Grove St, Worcester
Banks
“My experience working with with Heather and Baystate to obtain a mortgage was better than I could’ve hoped for. Heather and the rest of the team were extremely responsive and professional from our first correspondence to after we were settled into our new home. As a first time home buyer, I had a lot of questions throughout the process, and Heather was always happy to help. I’ll be sure to recommend this team to any friends and family that are in the process of getting a mortgage.”
9AM - 4PM
400 Southbridge St, Auburn
Banks
“Cheryl Pedjoe is wonderful at customer service. Every time I have a question regarding my accounts or business, she is at-the-ready to answer. She responds quickly and with a solution that fits my needs. She is a great resource for me at Webster Five!”
“Today I went in because I got scammed online for $51.74 Cherie went the extra mile and contacted pay pal to get the ball rolling so I could get refunded!!! Thank you Cherie j. Gilly. Jack t.”
“Amazing branch staff! My Wife and I could not be happier with the service that we received from Michelle and Tiffany during a very complicated home-buying process. These two exceptional professionals helped us meet some strict deadlines over the holiday season, allowing us to move into our home in February. Thank you, Michelle, and Tiffany, we're super happy with our new home!”
8:30AM - 6PM
230 Park Ave, Worcester
Banks
“Excellent Bank ? is a small bank but with great proposals I opened several business accounts and so far I like it a lot. It's a shame it's not found in many places because sometimes you need access to banks in different parts of the state.”
8:30AM - 6PM
93 Main St, Rutland
Banks
9AM - 5PM
560 Park Ave, Worcester
Banks
“I’ve been with this bank for almost 25 years. They used to be Commerce Bank, after transition to Berkshire Bank they maintained most of the qualities I really liked about Commerce, primarily their hours - amazingly stayed open until 7pm - until recently… now they close at 4pm Mon-Wed, and 5pm on Thu-Fri. This Park Ave branch is open on Sat until noon but the downtown branch on Main St. Is not. Unfortunately, this change took place but for the most part, so do my banking online so it’s not worth finding a new bank. Syrian The woman who was the manager for the longest time was amazing, Mrs. Wilke (I believe?) I loved her! The new manager that took over was nice as well, but he has since moved on. I do appreciate seeing familiar faces there, several workers have been there for years but I’ve noticed a lot more change and turnover since it became Berkshire Bank. I’m not sure if this is related to the change in ownership or timing with the pandemic, etc.? Either way, they’re phasing out the things that remained “Commerce” now and it definitely feels like a new bank. I’m mostly indifferent but this is why I gave 4 stars instead of 5… the changes. It used to be a 5, the change in hours dropped it to 3 stars, but their new online and mobile platforms bump it up to 4. If they would only dispense $10 bills from the ATM or allow you to choose which bills you want (like another well-known, over priced, red-tape National bank here in America) I’d bump it up to 5 stars.”
9AM - 4PM
120 Front St, Worcester
Banks
“This bank is very good quality the ATM is very impressing if you are looking for different types of amount dollars and the quality of service inside is always the best very very polite and very nice to go if you looking for a bank I do recommend this one give it a try”
9AM - 5PM
386 Main St, Worcester
Banks
“TD Bank closed although states open on website. Next door Commerce was open. Though I have no account there Alma was happy to notarise my document. Which was a HUGE help. Thank you Commerce Bank!!”
“Today I stopped in to get some quarters, and I was met at the door by jay, who greeted me and welcomed me to the bank, helped me right over to an open teller who assisted me right away. The process could not have been easier. The teller (unfortunately I didn’t catch his name) was very professional and helped me very well.”
8:30AM - 6PM
278 Park Ave, Worcester
Banks
“As the founder of Pawsitively 4 Pink, I am thrilled to express my gratitude to Country Bank for their unwavering support over the years. From the tellers to the district manager, to the general manager, and even the president, the support we have received from every level of the bank has been tremendous.Country Bank is more than just a financial institution; it is a pillar of the community, dedicated to seeing both nonprofits and for-profits succeed. They understand the importance of giving back and actively support organizations like ours.However, what sets Country Bank apart is their recognition of the importance of every individual. They value personal connections and take the time to know their customers both personally and professionally. This personalized approach makes banking with them a truly rewarding experience.I would like to give a special shoutout to Shanti at the Park Ave branch. She is always engaging, warm, and willing to have conversations that may not always be easy. Her sense of humor and genuine care make every interaction a pleasure. The Park Ave branch wouldn't be the same without her.Thank you, Country Bank, for your continued support of Pawsitively 4 Pink and for being a bank that truly cares about its community and its customers. We are grateful for your partnership and look forward to continuing our relationship for years to come.Warm regards,MichelleFounder, Pawsitively 4 Pink”
8:30AM - 6PM
547 Southbridge St, Auburn
Banks
“My Mother insists on seeing Olga Ganias in Auburn because her customer service goes way above and beyond. She takes the time to make sure she understands completely and at 77 yrs old with slight dementia it takes a little time. She is treated with dignity and respect, such a great new asset to the branch. She’s very clear and conscientious.It is appreciated greatly. It’s very difficult to find such honest caring customer service!!”
8:30AM - 6PM
275 Greenwood St, Worcester
Banks
“The staff at this location is very friendly, personable and highly approachable. Everyone here is always willing and eager to help and answer any questions you have. I would recommend this location to anyone that is looking for a credit union. I also spoke briefly to Marleny C. Regarding some loan questions I had and she was able to answer my questions and provided information that was extremely helpful. You can tell she in knowledgeable in what she does.”
9AM - 4PM
266 Chandler St, Worcester
Banks
“I've banked with Webster Five for over 20 years. They truly are friendly, pleasant, and professional. I rarely ever had to wait for assistance. They have been helpful so many times under difficult situations that I've lost count! Thank you all!”
“Been in this location since they were sovereign and with Santander since I lived in Puerto Rico over 20 years now, love this bank and the location is very close to me, plus the online services they offer are easy and fast.”
8:30AM - 5:30PM
63 Southbridge St, Auburn
Banks
“I had an exceptional experience at this bank, and I'm pleased to leave a 5-star review. The service provided by Teller Sharan was outstanding. Their professionalism, attention to detail, and friendly demeanor truly stood out. I was assisted promptly and efficiently with all my banking needs. The staff's knowledge and willingness to assist left a lasting positive impression. I highly recommend this bank, especially with employees like Sharan who go above and beyond to ensure a seamless banking experience.”
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“Dan and Jade are fabulous! They are always on top of anything I need and the customers around me. They make banking fun….if that could ever really be a thing. My daughter always appreciates the both of them when they offer her a lollipop…. Or 2??”