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January 2024 by Kris McDonald
They are always helpful and know their store well.
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December 2023 by Paul diBuono
I had one of the worst customer service experiences of my life at this store. The young man checking me out had some issues with the register and I ended up getting charged 2 times. He asked the manager for help and she informed him in a very condescending and belittling manner that he was not to interrupt her when she was with a customer. She then proceeded to treat me in the same manner, debating me as to whether or not i was charged twice. ( I was)I would have none of it. When I asked for her bosses name she gave me a name but no number. I went back in to get the number just in time to here her announce to anyone who would listen that she was sorry for the wait but it was because she was "getting yelled at". My attempts to complaing to the regional manager have been fruitless but I will continue to try. The amount of the refund processed was incorrect. She shorted me the tax. Normally I like this store but I am pretty sure I will never shop there again.
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December 2023 by Robert Sears
Fantastic items. However the cashier Screwed up on points on account.
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November 2023 by Joshua Roth
A nice place to buy your hardware and various other goods for the seasons as they come and go. Good variety of quality products for a fair price.
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October 2023 by Marty Skowyra
Always greeted as I walk in the store. Almost every encounter with a team member is prompted by them, "Can I help you find something?". I realize the prices are not always the lowest, but I love the convenience of stopping in my hometown store and shopping by putting it in my hands.
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July 2023 by Richard Peach
Always good service friendly helpful staff. In and out. No long checkouts. Prices are reasonable
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July 2023 by Nick Mazzone
They had a selection that I couldn't find in home depot or Lowes
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June 2023 by Sharon OBrien
Staff is always polite and helpful.
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March 2023 by Andrew Kimball
Friendly and helpful staff, and they usually have the items I need when I go! ??
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March 2023 by Ron Chamberlin
A true hardware store. They have everything and a great staff.
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February 2023 by Cindy Vallone
Always helpful and happy employees. I have been going here instead of running out to Boston Road. Happy Palmer has this store !
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February 2023 by Catherine Bousquet
So nice that Rockys allowed Girl Scouts to sell cookies outside. Made shopping there even more pleasurable.
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January 2023 by Peter Ruffini
Nice local hardware store. The staff is always very friendly and knowledgeable. Only drawback is that they close early - usually by 5pm.
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December 2022 by J T
Rather shop here than big box stores like lowes or home depot. Love their paint matching. It's always spot on. Staff is always friendly and awesome.
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December 2022 by Ronald Sisco
Great people work here and are there to help you get the products you are looking for to start your project right down to the finishing touches of that project ? ?
