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November 2023 by Kevin L
Excellent place to buy a vehicle. No pressure to buy and friendly. Easy credit union financing. I drove off the lot the same day with my new truck.
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November 2023 by Cindy Puliafico
Purchasing a car through Edwin at Park Auto was truly a great experience. He exceeded our expectations throughout the entire process. We wouldn’t hesitate to recommend Edwin and Park Auto to all our friends and family.
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October 2023 by Rob R.
I needed to get my 18 year old daughter a reliable car in August. I had never worked with Park Auto but they had a 2016 Fiat 500 with low miles. The return call from Edwin was within 15 minutes. He worked with my schedule for a test drive even while people were calling to see it. The integrity and honesty displayed, holding that vehicle for our test ride sold me right away. I found Park Auto to be accommodating, honest and respectful. I know that if I have a question or issue long after the sale that Edwin will be there to help. Very rare these days. I'll be back.
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October 2023 by Scott Reynolds
I have to say, I have never had a vehicle buying experience like this before. 100% no pressure! Edwin is top notch at answering any questions and listens to your concerns. Prices are more than fair and there vehicles are all immaculate inside and out. My wife and I stopped in to look at a vehicle for her and by the time we left, we had vehicles for both of us. I will definitely recommend park auto to family and friends without hesitation. Thank you Edwin and Steve for a great experience.
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September 2023 by Rob Roncarati
Car shopping the way it should be, no haggling, mutual respect and quality. If you want a quality and fair priced vehicle, give Edwin a call at Park Auto. Most importantly, old fashioned customer service is alive and well in Palmer. Thanks Edwin.
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August 2023 by Shim Adadevoh
Excellent Dealership. Got my Subaru Outback a couple of weeks ago. Edwin was my first contact. Very patient with me and knowledgeable in the process. He walked me through it all. The sales and service was more than A+++. Thanks Park Auto. Palmer MAShim ABelchertown MA
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March 2023 by Elizabeth Arnold
I honestly can't say enough about this place!! Never in my life have I been treated so kindly at any dealership! From the second we walked through the door we were greeted with smiles and eagerness to help! Not pushy in anyway just trying to make a sale either and that's huge in my eyes! This business has gone above and beyond and got me into a new car within a very short period of time and thank God because I was so stressed due to the fact my car had just died and I didn't know how I was going to get to work or how I was going to be able to bring my daughter to school daily! No hidden fees, no run arounds, just honest awesome guys! Edwin is the man to see if you are looking to purchase a vehicle!! Steve is also amazing and won't try and overprice you on parts, labor, or anything in-between! I will NEVER go anywhere else from here on out that's for sure! Thank you again for EVERYTHING!!
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March 2023 by John Purnickescu
Above and beyond customer service from Eddie. Thoroughly recommend to anyone looking to buy a car. No pressure to buy, took as much time as I wanted to test drive and had all my questions answered about the condition of the car.
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February 2023 by LuAnn Jewell
My daughter and I had a great experience buying from Park Auto. Low key atmosphere! Edwin was super accommodating!! Great customer service!!Highly recommend this dealership!
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December 2022 by Daniel Sabatini
An absolutely flawless experience.Really too good to be true.It is impossible to qualify how decent the people operating this business are, from the manager to the owner.To make it very simple, Edwin is the finest and most honest gentleman with whom I've ever done business. Furthermore, he is also the most extraordinary professional.Have no worries here!
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November 2022 by Grace Shumway
Was really pleased with the service I received here. Edwin was consistent through the whole process of purchasing the car and gave me a fair price for my trade-in. I recommend.
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May 2022 by Barbara Chambers
The easiest most seamless car purchase. Edwin and Steve are professional and very trustworthy. I highly recommend.
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March 2022 by John Daigle
Excellent dealer. Probably one of the best, easiest car buying experiences I have had in over 25 years. Edwin was great to work with. My post-sale experience with them was extremely positive as well. They stand by what they sell and I will certainly be going to them first the next time I'm in the market.
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February 2022 by John D.
Excellent used car dealership. I found a vehicle online and reached out. They responded quickly and professionally. The sales process was probably the most painless car buying experience I have ever had. They were easy to work with and you can tell that integrity means something to them which is uncommon these days. Even after the sale, there was one small thing that needed correction, it was handled quickly and beyond my expectation. I will certainly be returning the next time I am in the market for a used vehicle.
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November 2021 by Dan C
Great customer service. Edwin was friendly and could be reached any time, even after business hours. Actually the 3 times I went out there were after hours. No pressure, no B.S., and the experience was very good. He made sure everything was right with the SUV and contacted me a day later to see how I liked it. I would recommend them to a friend and shop there again.
