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February 2024 by Michael Marotta
Prices are reasonably like Advance and auto zone but the staff could care less if you're there or not, won't be back unless I need a part no one else has in stock
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January 2024 by debbie dvorchak
I had to go to the store yesterday for oil and wipers, Ryan was so helpful I really appreciated that he checked my oil topped it off for me and changed my wipers!! It really is nice to see there are still good and kind helpful young men in this world!! I raised 4 boys and they would all help an older lady (as I am) buy very seldom to I see this. Thank you so much Ryan in the Palmer store your the best!?
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January 2024 by Sue Lavoie
Always have great help with no lines. I've been going there for 8 years and have never had a bad experience. 5 star.
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December 2023 by Jason Barroso
Consistently good customer service at the Palmer store. This has been my go to auto parts store for a while. I tried the one in Wilbraham because it's closer to my house, but the service isn't even close. Not as knowledgeable and the service can sometimes be downright rude. I'll drive a few extra minutes to deal with the folks in Palmer.
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October 2023 by Rob Mason
Good service, Knowledgeable people, good prices, have what you need.
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October 2023 by Janet Passineau
My battery died today and Rex was so helpful, patient and kind to an anxious old woman. Thank you Rex. I highly recommend this business and I feel much better knowing these guys are here in Palmer anytime. Thanks!!
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September 2023 by Valerie B
I love going there! The guys are So Helpful Every time! Thank you Ryan for all your knowledge and help today! Also for putting the new headlight in my car for me! Works Great?
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September 2023 by Ron Chamberlin
Most excellent and efficient service ever. Manager shows a great example to a friendly, knowledgeable staff.
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September 2023 by Forester Fay
Awesome. Got there when they opened, the gentleman got my online order ready ahead of time, Thanks
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August 2023 by Lisa Tambussi
I dealt with two gentlmen today and both were great! Ryan was absolutely amazing...he was willing to attempt a tricky battery installation and he did it in record time explaining everything he was doing. He was friendly, courteous and professional! I couldn't be happier! Thank you!!!
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July 2023 by Jerrid Aldrich
Great group of guys very helpful. I had an air leak on my truck and the guy was nice enough to give me some air line and help me install it in the parking lot. Great group always nice to talk with them.
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July 2023 by Carissa Mrouse
Ryan went above and beyond to help me out with splash guard bolts, even so far as installing them and ensuring all was well. Cannot say enough good things about O'Reilly and Ryan!
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July 2023 by Holly Swiatek
They were so super nice! They held the parts that I needed! Thanks so much!!Great price too!
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May 2023 by Kristi McMahon
So Ryan at the Palmer O'Reilly absolutely outstanding!!! I went in for a reverse light and left with the best customer service I've ever received!! He didn't even cash me out but due to me being the only customer offered to help replace my bulb, which I was extremely grateful cuz I was going to YouTube it!!! So while opening the car for him to help me he noticed my car fob was broken and said they fixed those as well!! Perfect!!! I had 2 but both had their own issues and he fixed both all under 20 minutes!!! All while keeping a professional attitude towards coworkers and other customers!! Absolutely outstanding service at this location!! I have nothing but great things to say about all the workers there!! But this was outstanding out out the way service you don't see in this day anymore!! Thanks so much Ryan for your service and even though you went out of your way to put the little screw on a piece of tape for me, I think I lost it!! But again that extra effort was amazing!
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May 2023 by Charlotte Farrar
Great place. Friendly sales staff and very helpful. I'll definitely go back for all of my auto parts needs.
