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July 2024 by Dave Lash
The person behind the counter went out of her way to try to get my needed parts. I didn't get everything, but she tried.
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June 2024 by Brigitte Smith
Had to get a replacement bulb for my VW. Ryan was super helpful and made sure he didn’t sell me anything I didn’t need after a thorough check. After my purchase, Ryan was gracious enough to change my bulb for me. One of the best hassle free experiences I’ve had. Thank you Ryan
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May 2024 by Raymond Andrews
Very helpful.
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May 2024 by Jef Com77
Had an issue with my battery that needed attention asap. Called the store and Ryan told me to come in. When I got there he changed my battery out for me. Went way above and beyond. Couldn’t have been more helpful. Great job.
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May 2024 by belles palmtrees
Stopped in today with concerns over a “maintenance required” light on my dash and Ryan came to the rescue with a simple check and suggestion to add another quart of oil that my mechanic should’ve and didn’t! Thanks so much for coming out and checking the levels on my Highlander and your friendly, courteous service!
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April 2024 by Martha
I went to O'Reilly Auto Parts today. Ryan helped me pick the best parts for my needs. I was pressed with the service. I'll be going there for any future needs for my car.
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March 2024 by Michael Harrison
I needed new windshield wipers and Ryan came around from behind the counter to find the ones the fit my car and show my the various options by price and durability. And, despite a steady rain, offered to come outside and install them (I gratefully accepted). The store is clean, well organized and lit and has reasonable prices.
I also noticed that this shop offers loaners on some tools and will scan your engine if the “check engine” light comes on so you have an idea what you’re dealing with.
Can’t beat that II d of service!
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February 2024 by Michael Marotta
Prices are reasonably like Advance and auto zone but the staff could care less if you're there or not, won't be back unless I need a part no one else has in stock
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January 2024 by debbie dvorchak
I had to go to the store yesterday for oil and wipers, Ryan was so helpful I really appreciated that he checked my oil topped it off for me and changed my wipers!! It really is nice to see there are still good and kind helpful young men in this world!! I raised 4 boys and they would all help an older lady (as I am) buy very seldom to I see this. Thank you so much Ryan in the Palmer store your the best!?
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January 2024 by Sue Lavoie
Always have great help with no lines. I've been going there for 8 years and have never had a bad experience. 5 star.
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December 2023 by Jason Barroso
Consistently good customer service at the Palmer store. This has been my go to auto parts store for a while. I tried the one in Wilbraham because it's closer to my house, but the service isn't even close. Not as knowledgeable and the service can sometimes be downright rude. I'll drive a few extra minutes to deal with the folks in Palmer.
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October 2023 by Rob Mason
Good service, Knowledgeable people, good prices, have what you need.
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October 2023 by Janet Passineau
My battery died today and Rex was so helpful, patient and kind to an anxious old woman. Thank you Rex. I highly recommend this business and I feel much better knowing these guys are here in Palmer anytime. Thanks!!
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September 2023 by Valerie B
I love going there! The guys are So Helpful Every time! Thank you Ryan for all your knowledge and help today! Also for putting the new headlight in my car for me! Works Great?
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September 2023 by Ron Chamberlin
Most excellent and efficient service ever. Manager shows a great example to a friendly, knowledgeable staff.
