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January 2024 by Jean Howard
I give them my money for paper towels and paper plates way cheaper then I hay other big store in the area. I'm not into supporting a place that makes you check-out yourself and then they follow you like a hawk to read your receipt. Provide more cashier's and you wouldn't have as big of a theft problem in this other storeI like the smaller stores when it comes to the papers and plates I use at my house.
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August 2023 by Michael McCarthy
Customer service at this store is terrible I was treated rudely by employees and the managers
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August 2022 by April Swain
I haven't been in this store in 8 months because it was one hot mess. Just went in there yesterday and It was clean and organized. The new Manger is doing a good job.
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March 2022 by Heather Pierce
I'm a fan of DG stores, but this one has much room for improvement. The store itself is very messy & unkept. Merchandise scattered about & not in it's proper place throughout the entire store. It can be very challenging to get down the aisles with a shopping cart, because they have piles of merchandise needing to be stocked that's just taking up space, and often blocking the pathways of the aisles. I've had other customers complain to me about it, as we proceeded to try making our way around the store without repeatedly bumping into things. Sometimes they also leave those carts which have items to be stocked on them in the center of the aisles as well. This is not only inconvenient, it's actually dangerous, because someone could get hurt with all of the stuff in the way, by tripping over piles or otherwise! It's more like an obstacle course, or a poorly done maze! Definitely needs some tlc & someone to help organize their merchandise, for easier shopping experiences. If I want to shop Dollar General, I'll go to a different location. What they do have is reasonably priced, but it's such a mess, I can't stand coming here, because more time is spent avoiding the clutter than actually shopping. Some sales associates are friendly, others seem like they'd rather be doing just about anything than assisting customers in checkout. I suggest you hire new employees & clean up your store! Maybe try not leaving boxes of products in your aisles for starters!
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October 2021 by Jerry Mange, Jr (Jerry)
The store is always a mess, product on floors, small isles blocked with large carts of product. The shelves are in disarray, nothing stocked. Only 2 people working, one as cashier and the other one the sales floor trying to help customers locate product in disarray while she is trying to organize store. I would shop there more but with the mess It can be not worth the effort. It's ashame for for the cost of an extra employee 3 - 4 hrs a week to clean up and gain more customers.
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May 2021 by Karen Lopez
Not bad at all like Brookfield!!! North Brookfield is amazing.
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April 2021 by John Jakubb
I really got to say I enjoy the workers here they are always polite and helpful but I also have to say they really need to organize this place it always looks like a mother of a tornado went up and down back and forth through the whole place other than that it's a normal dollar general
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March 2021 by Jeff Sterner
Decent prices friendly staff
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March 2021 by Anita Belling
I am trying to be kind and understanding because of Covid. I can't tell you exactly why, but this place was a little creepy. No shopping carts to be found. I guess I could have found one in the parking lot. Crazy arrows on the floor had me spinning in circles. People with their masks on their chins looking like idiots. Racks and boxes of inventory everywhere but on the shelves. The employees were very friendly and I believe completely overwhelmed. It was kind of icky overall.
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March 2021 by Melissa J Foley
Wonderful store. Awesome staff very willing to help.
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March 2021 by Sean R
Aisles packed with freight can't move around at all needed something off top shelf no employee around to help!! Just stay Away
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February 2021 by Jerry Mange, Jr
The store is always a mess, product on floors, small isles blocked with large carts of product. The shelves are in disarray, nothing stocked. Only 2 people working, one as cashier and the other one the sales floor trying to help customers locate product in disarray while she is trying to organize store. I would shop there more but with the mess It can be not worth the effort. It's ashame for for the cost of an extra employee 3 - 4 hrs a week to clean up and gain more customers.
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December 2020 by Gary Thans
Great place to shop worker are asome
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November 2020 by Richard Eldridge Sr
Good service. Lots of items. Movie prices aren't proportionate to the movies and their value. Good for most other items though. And they have apple shampoo when nobody else does.
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November 2020 by Shirley Baldwin
This Dollar General in Palmer is a total Mess!! Unopened boxes down every aisle so you can't go down the aisles. The one in Springfield on Allen St is much more organized and cleaner.
