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February 2024 by Darryl Hartley
Good people that work there I have never had a problem filling a prescription
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January 2024 by Jennifer Bennici
Most incompetent staff I’ve ever come across in my life. Customer service is also lost on this team. Too bad the CVS is convenient, probably the only reason they even have customers. They certainly do not go out of their way at all.
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January 2024 by Pete Rego
My wife arrived 5 minutes late for an appointment at the minute clinic. They cancelled the appointment on her with no notice.
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December 2023 by Michelle Holmgren
The CVS Team in Palmer is outstanding! Friendly, helpful and thoughtful to be sure all my CVS coupons worked even during the very busy holiday season! BRAVO to the CVS Team, my favorite place to shop!!!!!
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December 2023 by Leo Laporte
It's a local full service pharmacy store where most items are readily availableThey have a great staff and everyone is very pleasant
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November 2023 by Noel Densmore
I called the pharmacy and wZ very rudely yelled at by the pharmacy tech. How unprofessional this lady's behavior was for a simple question. I thought we are the customers. Your pharmacist is supposed to be there for you
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October 2023 by Adam Bousquet
if i could give minus stars i would the pharmacy is slow useless and lies. .... insuranceand doctor both gave a prior auth to the pharmacy 3 weeks later they claim they never got it and other scripts sent out messages to say pick up by 2 days from now(5 days) and they say not out problem we put them back after 2 weeks and i said it hasnt been close to weeks and i get oh well not my problem we can refill it when we get to it its not our problem
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September 2023 by Dani Sayegh
Reviews Are Consistent With My Experience - Piss Poor Communication, Poor Signage distinguishing between minute Clinic & Pharmacy Vaccine's (Some What Confusing That There's Two Ways To Do it In The Very Same Facility) - CVS MGMT - Please Work on This Distinction - Or Choose TO Back One Or The Other.2ndly -- Personnel Very Drawn in to themselves & there work - No One Looked Up To See What I Was Waiting For. Not Until 20 Minutes into Waiting.3rdly -- Apparently in the 1.5 Hours Span From Scheduling My COVID-Vaccine to Arriving & Needlessly Waiting - "They Don't Have It" - ZERO COMMUNICATION - WHAT SO EVER - They are more than happy to text you, email you, when making appointments, or refilling RX's, But When Something Goes Wrong - Crickets.DO BETTER CVS MGMT
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July 2023 by elaine711
So it seems I’ve got some complaints about the pharmacist. I’ll call her Karen because of her attitude. She really don’t want to help the customer or the patient. I have an issue with my medication and it was put in the pharmacist computer. My doctor also spoke to the pharmacist in regards to the reaction issue I was having with the medication and she didn’t want to help me , she is, the assistant pharmacist didn’t even look it up on the computer , All you get the word salad from she .the other issue is this pharmacist will see a problem and not do anything for one day two days all the way up to four days if there’s an issue whether it’s insurance medication allergic call the customer the patient ASAP so they can help If the customer know what’s going on and can help correct the issue ,this pharmacist don’t wanna acknowledge it or don’t wanna to do anything ,just MoveOn nothing to see here ,So there’s a lot of truth if the CEO and upper management don’t care it trick down, this is so sad. because with the customer is seeing it. Thanks Elaine
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May 2023 by Ariana Guzman
Heidi or whatever her name is with an H that was working at 5:30pm May 25 2023 answering the phones is a horrible human being and should not be allowed to talk to people. Also avoid this pharmacy at all costs, they don't care about people and will probably end up killing someone with their incompetence
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April 2023 by Wilfredo Flores
Elizabeth is the best! They all have been nothing but nice to me, I've never had any problems.
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February 2023 by RJ Russo
Absolutely horrible pharmacy and staff at the pharmacy itself not the store. Never have prescriptions ready and a number of times given wrong prescriptions. highly recommended to not use this pharmacy.
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June 2022 by Rob Brown
I gave 1 star because I had to, I’d rather this review be 0 stars! I’ve been getting monthly prescriptions from a couple different pharmacies in Boston for the last 17 years but I moved out this way recently and I was forced to switch to Palmer cvs. I will tell you that these people are either just very rude miserable people that work at this pharmacy or they discriminate and judge by the prescriptions you take? I have never been spoken to with such disrespect by numerous employees at that store on numerous different occasion’s. I have never had any issues with my past pharmacies but this location is horrible! Thankfully I was only staying in Palmer until my house was done being built so I don’t have to use them anymore! I will never go back to Palmer cvs! I will change to Walgreens before I went back to this location! This place should be ripped down! The employees should be sent to learn how the customers are the people that keep them getting a paycheck and show just a little respect. If not respect just don’t be rude miserable people!!
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June 2022 by Jack G.
Slowest pharmacy waiting line on all of the United states for no reason other than chatty employees Switching asap
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April 2022 by Heather S
I finally changed from Cvs to Walgreens and I'm so happy I did. Cvs kept giving me run around with me and my whole familys script. I'd always get text messages and voicemails on on our scripts were ready, I'd make the trip down there with 3 kids and then they tell me I'm wrong and it was a mistake. The older lady with darker curly hair was the rudest person I've came across in a long time. It was to the point she was swearing to me and yelling at me through the drive thru window with my kids present. I was so upset that I called the manager so she knew what happened. When I told her she said she wasnt surprised that I'm not the first one or last one that will go through that. She was nice and apologized to me. It was nice to have her hear me out but if she knew this lady was like that don't have her work with the public! Nobody gets a break anymore for there scripts and after waiting 20 mins in the drive thru everytime I go. No one needs it!
