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“I would like to thank Monty for the final resolution to this issue. He acted in a manner that was 100% focused on resolution and took full responsibility. The kick plate was delivered as promised and we now have 100% installation of our dishwasher. ThanksWe’ve bought a stove, washer and dryer, and a dishwasher from this store. We live within 3 miles and it’s convenient. We have had a number of delivery and installation issues with our washer and dryer and dishwasher. The dishwasher is almost comical if I hadn’t paid $260 for installation. Originally sent three guys to install the dishwasher, upon completion they discovered that the kick plate was missing and told me that they would be back 8n a week with the plate. After calling the store to scheduled they said they had one in the store and that someone would be over to install. Guy came installed the plate and left. First time I opened the door the plate popped off, wasn’t the right plate. They said they would order me a plate after I went to the store to return the old plate. A week later I called the store and they said they would send someone,out the next day to install the new plate after 11:00 am, which no came and I called at 4:30. They said store closes at six and they would send someone over which didn’t fit our schedule so I told them to just leave the plate on the front porch. Which someone did at about 7:15. Opened the packaging which wasn’t original and discover there were no screws included. Went back to the store the next day and they took two screws off a floor model and gave them to me. Shouldn’t be surprised they gave me the wrong screws. Its frustrating because in my dealings with the folks at the store it appears to me that they are more concerned with figuring out what I could have done wrong instead of solving the problem. We have made 3 trips to the store to solve their problem and have been offered no remedy. I would hope that I would be contacted over the next 24-48 hours with a solution? If not I don’t think I will be shopping at Mannys again.”
“Jack is the best. Honest, kind, and fair. I bought a refurbished dryer from Jack about 5 years ago and it still runs like a charm! I Highly recommend JAMAC Appliance!”
“Our family has been using Whitco Spencer Ma.for approximately 10 years. Each and every time we have called or gone in the service has
been EXCEPTIONAL. Our refrigerator failed 2 days ago and we went into the store and Steven was our salesman. What an AMAZING associate he is , kind , compassionate, extremely knowledgeable , he listens and clarifies. He explained options to us in detail.
Our family would HIGHLY RECCOMEND Whitco for their customer service, delivery, value and EXCEPTIONAL EXCEPTIONAL service .
If you are needing appliances we would highly suggest you visit them.”
“They are absolutely amazing and fast with there work feast and fettle uses them for there trucks and I could not be happier with the service they give us thank you guys so much for everything you do”
“Pete (the owner) is absolutely wonderful. He took his time to explain every appliance model. We bought a washer , dryer , gas range and dehumidifier and he gave us a great deal. He also gave us 500 in store credit for electric range (came with our home). I love the small business mentality! Wonderful experience!!”
“Great selection of furniture but Theresa was amazing. She really took the time to explain everything to me and answered any questions I had with an honest answer and a smile. I called with a question about my order after delivery and she knew who I was and was ready to help and had a plan of action. I appreciate employees like her! Thanks again!”
“My girlfriend and I have been coming to them for many years. And will continue to go to them for many, many, more. We have bought so many items from them from TV's, furniture, stands, games systems, and other electronics. We have never had a problem with them on anything since we've been with them my only issue is that I wish they would know me by my name but Everytime we go there she is always putting the items in her name and I do the paying right now I have been paying for a PS4 and I'm almost done with the payments.”
9AM - 8PM
779 Washington St, Auburn
Appliances
“Daniel was extremely knowledgeable and helpful! He took the time to ensure we were getting the exact right tools needed to complete the project. He gave us many good suggestions which helped us get the job done quickly and easily. It was a great experience thanks to Daniel!”
“Very grateful for this being my go to store.
The staff are helpful and know their stuff. The store is clean with no obstruction but some aisles are narrow.
Cost and quality is great. The timing to get in and out of the store with everything I need is excellent.”
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“It's a chain hardware store. They have almost everything. Most of the customer service is pretty good, but there is always that one employee that is having a bad day.”