Walgreens is generally appreciated for its friendly and helpful staff, making shopping a pleasant experience. One staff member, in particular, is noted for telling customers about sales and clearance items, which helps save time and money, making shopping more enjoyable. Customers also value the personable, polite, and friendly service from employees at the counter, even if they do not use the pharmacy services. However, there have been some negative experiences. A customer shared a recent incident where, despite the store closing at 10 PM, staff re-opened the store to assist a customer with a severe sunburn, demonstrating kindness and concern. This act of going above and beyond was deeply appreciated and showed a caring side of the staff. Conversely, there was a less positive experience involving misinformation from a cashier about the availability of N95 masks; the cashier incorrectly claimed the masks were unavailable at Walgreens and CVS, and was described as unkempt and unprofessional. Overall, Walgreens is seen as a store with helpful, caring employees who sometimes go out of their way to assist customers in need. Yet, like any business, it faces occasional issues with staff professionalism and accurate information.
The cashier at the front (Walgreens, Orleans, Mass.) gave false information about N95 masks. After stating that this store didn't have any N95 masks, he also said quite smugly that CVS didn't have them either. This was incorrect, as I was able to pick up N95 masks at the CVS down the road from this Walgreens. This man can... read full comment
June 2024
I am happy to meet Kevin, when I go to the store he tells me what’s on sale and clearance. that saves me a lot of time. It makes shopping at Walgreens fun. Kevin helps me to save a lot of money at Walgreens.
April 2024
I found Kevin to be most helpful in finding the right deal to be had at beneficial times. Thanks ?
