Mattress Firm Orleans is dedicated to helping customers achieve their best sleep every night. Their Sleep Experts® undergo extensive training to provide tailored solutions, including mattresses, bedding, and essentials. The store offers a variety of top brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, all backed by a Love Your Mattress Guarantee®. Customers appreciate the knowledgeable and friendly staff, with particular praise for salespeople like Sherine, Cassie, and Camille, who provide excellent service and take the time to find the right mattress for individual needs. Delivery is prompt, and the team is courteous and efficient, ensuring a smooth setup. While most customers have had a positive experience, one noted a delay in the availability of an adjustable base, affecting their overall rating. Overall, Mattress Firm Orleans is highly recommended for anyone in search of a new mattress, thanks to its great selection and exceptional customer care.
Camille was absolutely fantastic. She was extremely professional and friendly. She guided me through every step of the purchase process. She provided me with advice and consulted me on what bed would fit my sleep style and needs. I’m grateful for her and certain we found the perfect bed for me. 5 STARS!!!!!!
November 2025
Able to get a new twin mattress two days before Thanksgiving. Alan was very helpful and able to leave with purchase same day.
October 2025
Brian was extremely helpful in finding my Fiancée and me a perfect mattress. Professional and thoughtful care, customers for life. Thank you!
