Sonia's Chrysler Dodge Jeep Ram is a dealership that provides a mixed experience for its customers. While some customers have praised the good service and ease of purchasing a vehicle, others have reported significant issues with the service department, including receiving a "lemon" car with problems just a few months after purchase. The dealership's service team has been described as quick to diagnose and repair issues, with one customer commending the technicians for their efficient work on their wife's Jeep. Another customer who had a problematic used Jeep from another dealer was impressed with Sonia's service team, who went above and beyond to get the vehicle repaired. Overall, the reviews suggest that Sonia's Chrysler Dodge Jeep Ram offers a varied customer experience, with some customers finding the process of purchasing and servicing their vehicles to be smooth and satisfactory, while others have encountered significant problems and expressed their dissatisfaction.
Garbage. Too many issues with the service deparment and too many lies. I bough a car for 19,000 dollars with problems just after 5 months with me the check engine ligth is on. A lemon car. Avoid this dealer.
April 2024
Kelvin Paulino provides good service when purchasing your vehicle. I spoke with the best price and ease of payment. I recommend it.
March 2024
Auxiliary battery on my wife's jeep died. The techs at Sonia's quite kly diagnosed the issues and repaired them just as quickly. I am not one to use dealerships for auto repairs, but the crew at Sonia's were kind, and helped quickly.
