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June 2023 by Zakiya Grant
The store owner was amazing. She was patient and knowledgeable about all the products carried. As the name states serenity, she seems to take pride in creating a serene environment. When another customer was talking so loudly on her phone (via speaker) that we could barely hear ourselves, she politely asked her to refrain from cellphone use. Even when the other customer became belligerent she handled the matter extremely professionally. I highly recommend this store. I could not have asked for better customer service.
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September 2022 by Shivi Datta
This is probably my favorite store on Circuit Ave, it's just so beautiful.The owners are so friendly and sweet and they sell the cutest things. Great quality items and the store is so relaxing and peaceful.
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April 2022 by Jaclyn A.
I have gone to this store every year for almost 15 years. It was a must stop and must buy each trip to the island. Someone else is at the counter now and she is so not welcoming and unfriendly. She controls your visit, not letting you look at anything yourself and ready to order you around with what to do and what not to do. It has a completely different feel. I asked to look at the rings to decide which to buy and she read the ring sayings to me. I asked if I could look myself and she said she doesn't let people touch. I didn't expect to touch anything, just SEE the product for myself up close. That same day my daughter and friend visited on their own and she was unkind to them both maybe because they were teenagers in her store. I am so disappointed that my absolute favorite store on the island... where I'm happy to spend money every visit.. is not the same anymore. Same beautiful space and products but how you are made to feel and the customer service is terrible.
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August 2021 by Kylthia Roberts
New owner, same great products.
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July 2021 by Dee S.
OMG. The lady who works here is bat s*** crazy. The amount of time that she told us to move because we were looking at products is absurd. We were about to buy a lot of products from here, but again the lady working there kept trying to make us move. We ended up walking out and finding another place to shop at. If you are reading this and thinking about going to shop at this establishment, take your business somewhere else. I bet you can find everything on Amazon.
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October 2020 by Di Marie
We really enjoyed our visit to the Sanctuary. Joyce and Jan were so helpful in finding just the perfect gift items. Love the atmosphere!
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October 2020 by Dawn Cappadona
This remains my favorite gift shop on the Island. The selection is lovely and the prices are reasonable. Whether looking to decorate your own home or buy a birthday, housewarming or gift for baby, there is something here for everyone. The customer service is also excellent. It iis just a pleasure to shop here and nearly impossible to leave without a gift, even if its for yourself!
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November 2019 by Kyle A Thomas
The owners are amazing people!
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July 2019 by Adrian Garcia
Bought a beautiful pendant here for my know ex fiance pendant was fire she on the other hand wasn't
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July 2019 by AllTheClips
Bought a beautiful pendant here for my know ex fiance pendant was fire she on the other hand wasn't
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July 2019 by Saam Greenman
Very touristy
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May 2019 by Tatiana Proti Parrilla
Sanctuary has beautiful items, great prices, excellent service. I love this store!!!
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September 2018 by Courtney Brightman
The owners and staff are so friendly and helpful. We visit every year and I always find the perfect item to bring home to remind me of the vineyard until the next time. One of my favorite stores on the island!
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August 2018 by Jill Miller
I normally do not write reviews, but I was so impressed with the customer service I received that I am making a point to write one! I was on vacation last week and purchased a bracelet that I had a problem with, but It was of NO FAULT OF THE SANCTUARY! It was a design flaw on new merchandise made from an outside artist. I sent them an email and received a reply almost immediately requesting my phone number so they can call me and provide me with a full refund. I received a call the same afternoon a few hours later and they did refund my full purchase price. They stand by their products 100% and the shop is beautiful with many quality products. I will definitely be shopping there again when I return to Marthas Vineyard next year, and I recommend this shop to everyone! I am just overly impressed with the customer service I was given! It is very rare to find these days. Thank you very much!
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July 2018 by Lynne Tyrie
Perfect name. Yogis will love this beautiful store filled with zen merchandise and jewelry.