-
September 2023 by Joshua S.
been in th drive through waiting for 45 minutes for two cars. How? I have never needed more than 2 minutes... people getting out of their cars, banging on the pickup window... leaving angrily... madness I say.
-
September 2023 by Will S.
If I could give fewer than one star, I would. This location needs to figure it out. Hire more people for the pharmacy. Pay them whatever they ask for. The wait times here are insane no matter when you come. Also, the app suggests they can ship the prescription to my door but they never follow through on that service. Always just call for the pickup. Worst customer experience I've had anywhere in my life.
-
January 2022 by Stephen M.
Went to pick up my prescription today (1/22/22)and the store was closed due to technical issues. Just a sign on the door that they were having problems and they were closed. I used to go to CVS but my insurance changed to Walgreens. I think CVS is better.
-
October 2021 by Richard R.
Spent 10 minutes in line waiting for a Flu Shot. After approximately 10 years using my Medicare Card this Walgreens says it doesn't match. Apparently they're not very efficient. Try CVS or anywhere else but this place
-
September 2021 by Carol G.
Expedited my script after a long and complicated mistake from my doctors office. Pharmacy was super busy and short staffed but they filled it quickly and professionally!
-
April 2021 by Steve O.
DO NOT USE THIS PHARMACY!!!! The manger and the techs are rude and unable to put their customers as a priority.
-
November 2020 by Richard B.
One doesn't expect to be assaulted by a store clerk when going into the store to pick up an item that I had paid for and ordered online. The website said it was in that particular store, which is about 30 minutes away from where I live. (It's an important medical device for a family member who I take care of.). I had expected to walk into the store and show the email with the receipt of payment on my phone, be given the device, and go. The cLerk walked us to the shelves where they would be, and there was none on the shelf. My partner told her, "wouldn't that be out back so it wouldn't be sold?" She came back with one saying there were plenty of them. Great, now can we take it and go? No. She calls the manager. I think, good this will be resolved. We are led to the front of the store to the photo counter to process it. We were told that that was not the one and we'd have to come back when the one I ordered was delivered. I said, but I bought the one IN the store according to the website. This went back and forth for quite some time when I finally said "look, I paid for this so I'm taking it and going home" I picked it up, she grabbed it from me and pushed me with it. Assault. I called corporate and have filed a complaint. I was told I would get a call from somebody from corporate within two days.
-
September 2020 by Jeanfranco H.
Never coming back to this location. Retail is dying because of employees like Danny at this location. They are underpaid, frustrated people who don't care about the customer and just want to go home.I did pictures in this location. If the pictures are not visible does it make sense to give them to a customer? No. But all they want is to take your money and if you complain, he gives you attitude. Save yourself some money and time and go somewhere else to get pictures printed.
-
September 2019 by Megs T.
They only get one star because I have to give them something to post a review. Worst customer service at the pharmacy today! The women I dealt with on the phone was rude and completely ignorant!! I am a pharmacy technician I know the job. She was insisting I give her dosage and directions for all meds being transferred, this is information the pharmacist gets when they call! These were all new medications for my mother for pneumonia! Not everyday medications. When I asked to speak with the pharmacist she said no because they were too busy! I regret not getting her name but the technician was Indian and had an accent! In the end my mom who is elderly and in a fixed income ended up paying full price for meds that would've been covered if the technician knew how to do her job properly!
-
April 2019 by John Z.
Stopped in to do some last minute Easter shopping at 9:30 (they close at 10). This is usually the time I shop here and it's always very quiet (hence the reason I shop here late). However, tonight it was different. When I walked in, there were approximately 10 customers all doing the same thing I set to do - Easter shopping. Now I go up to pay for my purchase and the manager for some crazy reason decided to close one of the two check out registers. Now there's a line of 6 people waiting to be checked out 15 minutes before closing - Ridiculous! Epic fail! And the lady doing the only check out, Phyllis, seemed totally disinterested in doing such. If I were the store manager or district manager I'd fire that manager ASAP because obviously he hasn't a clue in how to do such a thing.
-
April 2018 by Mo Ski
I just had an awful experience at the Norwood, MA pharmacy. Twan Binh has zero customer service skills and he lacks the basic knowledge required to do his job properly. I went in earlier to fill my 75 year old Mothers prescription for oxycodone. He said I needed an ID to fill the prescription. I explained that I lost my license. He told me I could go get my mothers ID and then he could fill the prescription. I drove back to her house and got her ID. I went in again and tried
-
December 2017 by Brandon K.
I used to shop at drugstores like this place and actually spend a lot of money. Now, I have gotten diligently involved in using coupons, sometimes for things I don't even need when they are free or a moneymaker. So, ultimately, my point is that I always hesitate to actually spend a lot at any store like this anymore... because eventually a coupon will come out for almost anything. With that said, if I need something quickly and out of the blue, I don't mind actually buying it. Anyway, between all the drugstore chains in the area (Rite Aid, CVS, and Walgreens), Walgreens never has the best deals. They do have the lowest regular prices, but when it comes to sales every week, CVS outnumbers them every week. I also don't like that every time I seem to use coupons here, they enjoy giving me a problem with the coupons. With that said, they weren't being very friendly about it here at the start, and now they are getting much better. While I still prefer how other stores give me even less of a hassle (in Needham, management doesn't even need to come over to manually enter a coupon), the management team here is friendly and extremely helpful for whatever I need (and it doesn't seem to be only me...). While not my favorite location of Walgreens, in general, people are friendly, they generally have the items I'm looking for, and you can guarantee they will have a ton of cool, awesome stuff for cheap (sometimes up to 90% off!) right after any holiday, which is something that doesn't happen as often at CVS or Rite Aid. This specific store is also generally well stocked, organized and clean as well. 4 stars overall. Could be better, but since it's close it works for me.
-
October 2014 by Joe C.
The pharmacy here was awesome. My dog has a prescription and it is way cheaper here. I joined the club for the year and it is only 7 dollars for his pills now. The pharmacist transferred my prescription from CVS and within an hour it was ready.
-
January 2012 by Jon P.
Good location right on rt 1. Its a big store so sure to have what your looking for at a pharmacy. They also do it up around the holidays, packing a couple isles of pick your holiday treats and decorations.... Drive through pharmacy, and a photo center.
-
September 2010 by Dan O.
On the "Automile" Route 1, this Walgreens has a decent selection of general purpose pharmaceutical. Generous parking and the staff is friendly and quick to get you rung up and on your way. My only real issue with this particular Walgreens is obsessed with selling point of sale candy (@ the register) so be prepared to either buy some or hear the candy sales pitch. Otherwise good store. - Dan
