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March 2024 by Andrew Broughton
The people at Norwood Light & Broadband are very helpful. They helped me schedule the electric and cable installation for my new apartment. I would highly recommend it!!
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February 2024 by Joel Malaver
Norwood Internet is great. Service techs are dispatched quickly. Helpdesk is courteous and friendly. Bandwidth is always available, speed test always show great results. Municipality own and operated, so funds stay in the town!!
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December 2023 by Chris Bauer
I've been with them for 4 years. They're responsive, pleasant, and they told me NOT to buy the more expensive internet package as it was overkill for my needs... who does that? Great rates too.
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December 2023 by Gail Goodwin
Not happy with nesn on norwood cable... paying for very intermittent performance... can't something he done!!! Is it nesn or norwood cable.!!!
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May 2023 by Lawanda Leaster
Disreptful manager who not willingto help I rather be with another light company
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April 2023 by Jason NIcholls
Internet not bad for price. The online payment system is one of the worst I have ever seen. Constantly bugs out, separate page for broadband payment, if you're lucky the "enter payment" button won't disappear. Usually takes 2-3 tries to pay my bill.
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March 2023 by Tony M.
Great service and a reasonable price. Had a physical connection issue last month and they resolved it within an hour. Never had a connectivity issue or dropped internet, etc.
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January 2023 by Emmanuel Almonte
honestly a sorry excuse for an electric company. Never seen such ignorance and blatant disregard for customer service. Forced me to pay an electric bill a whole month after I moved out and. I paid because they must be very desperate to be talking such advantage of people . Their other services are mediocre at best! STAY AWAY YOU ALLL HAVE BEEN WARNED!!!
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January 2022 by karen stoloff
I am happy with Norwood Light. I am guessing that the negative reviews are from people who have a relationship with the competitors.
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January 2022 by Ann Hernandez
I signed up for residential electric on their website on Tuesday 1/4/22 but did not receive any email or phone confirmation. I called the next day and they said that it was being processed. The person on the phone could not give me any additional info. Fast forward to today, 1/7/22, I resubmitted another application on their website, this time from my laptop instead of a smartphone which I previously used. I promptly called their office to confirm and the woman on the other end of the phone at Norwood Light was curt, obnoxious and extremely rude. She cut me off as I was trying to explain my dilemma. I asked if the app went through and she said “No! You’re fine!” I asked for an email confirmation she cut me off and said “No! You’ll just get your first bill!”. Her tone was abrasive and crass as she went on. I said ok and hung up. Courtesy and kindness is lost on this person. For the love of common courtesy, please retrain your personnel on decent customer support. This person needed to park her noxious attitude outside your doors. If this is how they treat new customers at the gate, I can’t imagine how existing customers are supported. I’m hoping this is a one off. Norwood Light you can do better.
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December 2021 by William Johnson
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,
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March 2021 by Chris Wristen
Very pleased with the service we've received from Norwood Light Electric & Broadband. We actually had an issue arise with our router yesterday afternoon - the router was online and devices could detect it but were unable to get online. Within two hours they'd diagnosed the problem and replaced the router and we were back to work. Really appreciated the rapid response from Paul to diagnose the issue and the technician who stopped by the house to fix it so quickly. Definitely a benefit of going with the local option!
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January 2021 by A P
Cable - OkInternet - Spotty/SlowMeh.
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August 2020 by David Groh
Great fast electrical service and prices, profits stay local
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July 2020 by Eddie T.
I've lost electric service 4 times in the last 5 weeks. I'm not sure what's happening but the level of service being provided is not very good. I'm considering moving to another town because of this.
