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December 2024 by Meng Zhang
Greatest people I ve ever met in car accessory repair maintenance industry: Danny Mitch, Daniel and Tom and another boy. I will describe from different scales
#1 Customer service Skills: Instead of sweet words themselves, they care about customers and totally think from customer perspective, treating my truck as theirs. A typical example: I asked them to get a front bump on for fancy purpose, but when Danny took a look of my truck he said “no” coz otherwise sensors gonna be blocked and alerts sharp sounds etc…
Another example: I asked Danny to level up my clearance and get spring shock absorber and break crabs, of course rejected by him, simple reason being wasting my money.
# 2dedicated to work: totally unlike those slack/lazy ass I have seen in Canada, Danny’s group are working intensively at a great pace, dedicated to and highly concentrated to there jobs, and make efficient and effective use of their time.
#3 great personality: friendly patient and great communication with each of the group member. Here, I found Mitch has the potential to be a talk show star at any time point. I really enjoy communicating with the group.
#4 technical skills: from the handling of the tools, to the adjustment of lights buttons; and from working underneath my truck to helping me bedding space for tires. I can tell they are infinitely close to “perfect” and they are life long learners who love reading and someone is aimed and ambitious to be a fire fighter.
I drove from Toronto Ontario Canada to Norwood Boston area. Asked why do not do truck works in great Toronto area? Simple reasons: better work and nicer people here.
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November 2024 by tim lynch
What a fantastic store.
Mitch at the counter was very knowledgeable and professional.
Danny is an excellent mechanic.
I went in to look at tonneau covers, in less than 1hr. I drove out with a perfect cover. Do yourself a favor , This is the place to go. Thanks everyone.
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October 2024 by william wittich
Danny and Danny were extremely helpful and kind in helping with a cap installation which was the wrong size. They did a fantastic job and highly reccomend coming here for you cap/car needs. Thanks again guys!
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October 2024 by Nate Carey
They're the best! they're easy to work with and joke around with you. they'll walk you thru different options and give good advice. I'm happy to do business with them!
They installed a trailer hitch with wiring on one of my work vans, a soft cover and decked system on a truck. after install the tech walked me thru everything and ways to maintain it.
I see a few reviews complaining about scheduling issues so i wanted to say.. in my case, I dropped the vehicle off the night prior and picked it up at the end of the day. Stuff comes up so i try and give businesses flexibility and plenty of time. I want things done right - i don't want them rushing. These guys want to do it right!
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September 2024 by David Phalen
Good people and quality work completed on time.
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August 2024 by adi braho
Very bad costumer service. I did set up an appointment one week ahead to service my cap and I asked to know how much time it will take for the work to get done and I was told no more than one hour.So I planed my time and I was there sharp at the appointment time but they made me wait for two hours around and after that I was told that they haven’t started my truck at all because they were busy and advising me to come another day like my time had no value at all . I had to take my deposit back and no sorry no nothing from the guys in the front . These people think that your time has no value at all.Don’t waste your time there
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May 2024 by Shane Centerbar
Got a Truxedo Bed cover and Adarac ladder rack system installed on my new truck. When I say my expectations were exceeded and then some, I really mean it. Everybody gives top notch service at this location, and I mean above and way way beyond. Anything you need they are super attentive to and are quick to address any concerns you may have. This is the best place you can go hands down for price, quality, and especially customer service and satisfaction if you are in need of any truck bed cover or ladder racks/accessories.They go out of their way to double and triple check you are happy with the product and installation. HIGHLY recommend.
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May 2024 by Catello Esposito
Great place! Installed bakflip cover and sprayed the bed. The tech came out and reviewed the job with me. Had a minor issue with one piece being broken. Manny was super helpful and professional. Once the little piece came in, he came out to parking lot and replaced it in 5 minutes.
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April 2024 by John Lally
Poor quality work for tow hitch wiring harness installation. Bad grounding and wiring caused brake light error codes. Time consuming and expensive to diagnose.
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March 2024 by Rich C.
I had my halo lights and pod lights installed by Cap World - they did a tremendous job. Lights work great, installation was clean, the installer gave me a quick tutorial and front desk staff were polite and super informative. Would highly recommend, and would use them again.
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March 2024 by Gilpin Sulky
Huge selection and knowledgeable salespeople with expert installation. I highly recommend
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February 2024 by David Smith
They were great. The sales and install staff were a pleasure to work with. I bought a tonneau cover from them. I'd recommend them anytime. They treated my aircraft carrier truck like it was their own.
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January 2024 by Shane Kelly
Great place with very nice technicians and management. They really want to help you and far exceed expectations. Great guys all around with great service A+++++. Thanks again
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January 2024 by eric banks
The customer service i received was great I'll be back for more service if the lord is willing
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January 2024 by Christopher Ozolins
been a customer for years great staff,products and services
