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“I visited the Verizon Store on Linden St in Wellesley to be greeted by Isaiah. I was happy to see him as he had previously helped me. Again he was gracious,helpful and patient in answering my many questions. Excellent Customer service.”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
11AM - 6PM
88 Needham St, Newton
Mobile Phones
“Exceptional service! One of the best AT&T experiences I’ve had in a long time as long time customer. Much thanks to Daniel and the team for making life easy and getting me in and out in a timely manner.”
“Worked with Fsihaye today on these upgrades he was great and very insightful the rest of the team were also great but Fsihaye went above and beyond for us today, thanks!!”
“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”
11AM - 6PM
211 North St, Foxborough
Mobile Phones
“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“All I can say is WOW. My mom severely cracked her iPhone screen to the point where her Face ID wouldn't even work anymore. We were on our way to the Apple Store to buy her a new one when I informed her that getting her screen replaced would be significantly cheaper. She was hesitant, but I convinced her to stop by TurtleScreen near her house after seeing great news articles about it online. We came in at 6:15PM just to inquire about pricing and their hours - thinking they wouldn't be able to do a same day repair given they close at 7PM. However, they squeezed us in as soon as we came through the doors and by 6:45PM my mom had a brand new phone screen! She's so happy with how her phone looks and we were extremely impressed by the professionalism of the folks working at TurtleScreen qnd their efficiency. The prices are very reasonable for what you get and my mom ended up saving hundreds of dollars compared to getting a new phone! Can't recommend these guys enough!”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“I had an issue with the replacements battery for an iPhone 7 Plus they installed , and they rectified the situation. They stood behind their work. I would go back for sure.”
“Been to this location a couple times. What I love here is the selection of devices compared to some other Tmobiles. Also they are knowledgeable and super helpful. The manager is very good at checking in to ensure everyone is being helped and updating people about wait time.I would recommend the Dedham location to my friends and family. A+ experience”
11AM - 6PM
20 Stockwell Dr, Avon
Mobile Phones
“Wilkens was awesome! I went in cause I was having phone problems and even tho I don't go with the other phone I got my screen protector replaced (for feee) and then I asked him if he had any iPhone 14 cases and he showed me a couple. Something that made me realize it's worth 5 stars was, I mentioned too him that I work with oil and I was worried my phone charging port was in jeopardy and he went out of his way to grab me 3 cases 1 was a regular hard shell case another was the same but clear but the last was an otter box with port protectors and he showed me the benefits of all of them. I eventually went with the 1st case (it was cheaper, I'm ballin on a budget) and he put on the new screen protector for me then the case and he was super helpful!”
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“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”
11AM - 7PM
230 Needham St, Newton
Mobile Phones
“Kevin was amazing. Started the conversation with him over the phone. Then when i can I'm he took great care of all my needs. Products and services are great !.”
“After a 3rd try I found this AT&T store open, the first 2 weren't. I was having trouble with my phone and Eddy Tavares and Caio Reboucas were very friendly, made me feel welcome and most importantly fixed my phone right away. Kudos to them both!!
Ed from Imotobank.”
“I went to the AT&T store in South Bay and Nelson assisted me. Nelson provided me with exceptional customer service. He is extremely knowledgeable, professional and helped me get my sister added to my plan. Due to the different plans we were on, Nelson had to navigate the red tape to combine our accounts into one. Nelson exceeded my customer expectations!! I highly recommend this location and AT& T which is why I have been a loyal customer for over 20 years!! Thank you Nelson and AT & T for being the best in the industry!!—Thank you, Purple Reign (Joanne) ⭐️⭐️⭐️⭐️⭐️”
“Ferdinand is an amazing resource. He comes to the office to fix problems but takes the time to ask questions before coming to see if it can be fixed over the phone. I find him to be very competent, and he has a very friendly and pleasant manner. And he doesn't make us feel like idiots for not being computer literate. He explains things well which really helps. We have found him to be a lifesaver since we are very dependent on our computers and network. It is wonderful to have his expertise available to us. I have worked with several IT people, and he is right at the top. And his fees are very reasonable.”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
“(Translated by Google) I came here to buy dod, but I don't have anything I want to buy(Original)Tôi đã đến đây để mua dôd nhưng ko có đồ muốn mua”
“I dreaded going to a T-Mobile store so much, I lived with a broken phone for a long time. I made the trek to this T-Mobile location today and couldn't have asked for better service! Let's give credit when credit is due. The woman who helped me is"Janelys", she greeted me nicely and proceeded to help me with honesty, efficiency and she went above and beyond to make this experience outstanding. She answered all my questions, was straight forward and then took the time to set up my new phone, which would have been so hard for me to do! I hope the manager of this store gives her this positive feedback, because Janelys is an asset to T-Mobile. So, if you want to go here, be sure to ask for her in particular and say that I sent you!
Lastly, the gentleman (Yofrandys), who was training with her, was very pleasant and courteous.”
“Had to single handedly be the best experience at a Tmobile store ever. My elderly parents are on my account and I live out of state. Samaya took amazing care of them and addressed each and every one of their concerns, didn't rush them and made sure that all of their questions were thoroughly answered! Truly I have never experienced such exceptional customer service as I was called along the way to make sure everything was done appropriately too. Couldn't recommend highly enough!”
“The gentleman that works there was awesome in helping me pick out my first iPhone I love it the price was awesome too I hope the owner sees this review and commends him for a good job well done”
“Went to Boost Dorchester waited on by Arielle. She was great. Very pleasant and answered all questioned we had. Sold us a modem for prepaid internet the first day before we left she reminded us that if we got phone service through them we could save 5$ . Her attitude and demeanor enticed us back for 2 phones. Thanks for adding her.”
“We had an issue with our FirstNet service and upgrading to a new phone. Long story short Eddie was the employee when we came in for what we thought was an easy transaction. Turned out it kept him 1 hour past closing. He was so kind and offering his number to help resolve it the next day. He never once made us feel rushed or appeared annoyed (although he had to be)! While we weren't able to fix our issue that night Eddie went above and beyond to help us! Give him a raise!!!”
“My laptop screen separated from the base, and the repair was amazing! The time between I called him, received a quote and dropped off my laptop, it took less than 30 minutes. The repair itself took about a day and, considering the state of my laptop, it was very fast and reliable. I'll definitely go again if I have any other issues.”
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“Very good customer service and technical support. Had issue restoring contacts and resolved directly with shop next day. Received follow -up with phone calls to complete iPad promotion -overall great shop will return !!”