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September 2024 by S Mc
Excellent customer service and process. Adam and Nathaniel were great.
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August 2024 by Peter Walter
They take good care of your car
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July 2024 by Pedro Cartaya
The place has good customer service when dealing with people, and the place is clean and comfortable.
What did it go wrong for me to give it 2 stars? Well... 4 hours and half for an oil change, tire rotation, 4 point inspection, and a radio software update is too much time. I asked to avoid carwash or I would have stayed even longer.
This is unacceptable for the few things they were doing to my car. I think this happens to a lot of people and that is why this place always has service appointments available...
I don't recommend this place to anyone unless you are willing to spend 4 hours for an oil change ?
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January 2024 by Karen Eardley
Great experience at Ira Mazda Service Center last week when our Infotainment system needed to be replaced. Nathaniel was wonderful, kept us updated at all times, and in his absence Justin kept in touch with us with updates. Also loved that our car was sparkling clean and vacuumed when we picked it up!
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October 2023 by Matias Cordoba
Worst customer service ever. Make you wait forever, despite booking an appointment in advance.
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July 2023 by LZ
No matter what I come in for the service and attention is always outstanding. Aaron, the service manager is always present, always able to handle even the most difficult conversations in the most professional way. I always feel like Aaron, Alex and the rest of the service team have my back. This is the best service shop! It’s because of how hard Aaron and his team work for their customers.
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July 2023 by Mary R.
Overcharged me with their labor cost and made me wait 2.5 hours after my car was fixed. But the only other Mazda dealership nearby has a worse reputation. Asked me to fill out a survey online but when you click on it it's already filled out and submitted!!!!! All their ' positive' reviews on their Facebook site was probably filled out by relatives.
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July 2023 by Advanced Advanced
Very professional shop. Video of your car being serviced puts this place over the top. I had a great service advisor and Tech. Service Manager was present at departure to recap everything. 2015 Mazda 6 that I purchased in Feb 2023 could not be in better hands.
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July 2023 by Jhonatan Rotberg
Best mechanic service I’ve ever had. Highly trustworthy. Will come back every time.
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May 2023 by Socrates Gomez
Great people, quality service
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March 2023 by Marlene Glifort
Customer service is amazing! Antwan was outstanding. I will not be taking my car any where else.
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March 2023 by Leland Katz
I had a minor accident while visiting from NJ and had my 2015
Maxda6GT towed to them. They treated me and my car like long time customers. They were terrific.
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March 2023 by Evalina P.
Waited over 5 hours on site for a 20 minute repair, and excuses left and right as to why it took that long for a scheduled appointment.
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February 2023 by Kasidit “sub” Bualoeng
Customer service was outstanding, and service estimation was reasonable, and the charges were competitive to other services.
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February 2023 by Steven Lee
Had the tire i needed in stock and got it mounted and balanced same day. Price was only 10 bucks more than hogan, tire rack etc.
