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September 2024 by David Kissell
Had Down east Chimney sweep come out this morning. Cleaning and inspection was thorough and neat. Ross was courteous and professional, took time to answer all my questions. Highly recommend their service.
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September 2024 by Joseph Provenzano
I couldn't be more pleased with the service I received from Jacob and his family that run this company. They showed up right on time, were clean and professional and were more than fairly priced for my chimney services. Best of all they did not try to upsell me with services I did not need. They are different in this regard to other companies. I would absolutely hire them again and I recommend others do also.
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August 2024 by Katy Glynn
Outstanding work ethic and outcomes. Louis and his sons Ross and Jacob have been doing phenomenal annual maintenance on out wood stove chimney for at least 10 years. And saved me from a scammer who said work was needed that was not. They are a blessing, providing an immense sense of security, keeping our chimney clean and intact.
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August 2024 by Ira Steiner
The restoration and installation of chimney cap customer size was performed by Ross a year ago. I purposely waited for a year to give a review. The cap is working well and the repointing is holding up well.
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May 2024 by Michelle DeDominici
I have been using Downeast Chimney for at least 15 years. They are reliable and professional. I have 2 older fireplaces and have had different types of work over the years, including regular chimney cleaning. Their prices are very reasonable.
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May 2024 by Aram Salzman
To insert a new liner in my chimney and replace the old disintegrating cap, every other chimney company tried to upsell me with nonsense:
- Sealing for $2,000
- $4,000 for re-pointing I did not need.
- An extra $2,500 for some super-secret chimney liner...
These guys did a great, fast job, and when all was said and done charged me $800 LESS than quoted because the job turned out to be easier then they thought.
These guys are awesome!!!
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November 2023 by Katie KLHM
Ross was the most amazing guy. I needed him to come out two days before Thanksgiving to unplug the fireplace. He came out a few hours after I called him and took care of it immediately. Best customer and speedy service I have ever had. Thank you Ross!
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November 2023 by Maureen Smith
Ross of Downeast Chimney, family owned business, was thorough, knowledgeable and kind. He was very patient answering my questions about the chimneys. He inspected both chimneys and tightened the dampers to prevent leaks. After many other visits over the years by other companies, Downeast is my go to and would highly recommend. The visit was primarily for a safety check (aka did I need a liner for my 50 year old chimney?) and cleaning.
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October 2023 by Beacon Condos
Jacob came and inspected our chimney for a possible oil-to-gas boiler conversion. We were expecting to need to have the chimney swept, but Jacob said it was clean and didn't need sweeping. We discussed the possible need for a metal liner if we wanted to convert to gas. After discussing our options, Jacob said no charge for the inspection because we live nearby. Thank you Jacob and Downeast for your help! We really appreciate it and will recommend you to anyone who needs chimney work.
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September 2023 by Xingna
Best services!
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July 2023 by Ben Masuch
Professional, responsive, and trustworthy. I was very impressed with the chimney assessment and cleaning I received from Downeast. Their pricing was fair and they did not try to upsell me. Ross was very knowledgable and provided excellent suggestions for my chimney/fireplace repairs. I would recommend them to anyone needing chimney services.Services: Chimney inspections
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April 2023 by SSmit h
Downeast cleaned my chimney and did a great job for a reasonable price. Ross and Jacob were a pleasure to work with. They arrived on time, were clean, professional, efficient and polite. I enjoyed meeting them and will use Downeast again for my future fireplace and chimney needs.Service: Chimney cleaning
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December 2022 by A J.
I hired Downeast to inspect my chimney and install a cap. Louis and Ross were professional, friendly, and knowledgeable, and communicated well throughout the process. The prices are competitive, and I appreciated that no one tried to upsell me. (I expected the chimney would need to be swept, but Ross assured me this was not the case.) I'd recommend this company to anyone.They do book a few weeks in advance for inspections, as do most chimney sweeps, so it's best to call about a month before you need the inspection.
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October 2022 by Susan sullivan
Downeast Chimney exemplifies good value, good work, and excellent service. Last year, Ross cleaned our chimney: he was punctual, pleasant, and efficient. This year, however, my positive feeling about this company was cemented further when I reached out to them by phone to ask for an opinion about a chimney concern that was coming from our condo neighbor’s chimney, but was impacting the air quality in my unit. Louis graciously listened to my tale and offered thoughtful ( and, it turns out—correct) advice. At the end of our conversation, he then offered to come and look at the problem if his suggestion did not work. His advice was both freely given and invaluable. I have not encountered such high integrity and customer service from a company in a long while. Do not hesitate to engage Downeast Chimney.Service: Chimney cleaning
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September 2022 by Abhay Kini
Great team to work with. Prompt, reliable and good work.
