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September 2024 by Michelle Gorgone
Obsolutely terrible. Sold me a shit warranty and didn't back it up. Don't buy from Nucar and don't get an after market warranty.
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November 2023 by Victoria Pires
My fiancée and I drove to the Norwood, MA. Honda dealership to finalize the purchase of a new vehicle. We live about an hour away and unfortunately hit traffic on the way resulting us being 20 minutes late to our appointment. As we were pulling into the dealership, the sales person was calling my fiancée's phone. We met up. No big deal. He was looking at our existing car to appraise our car for a trade in value. He handed my fiancée financing documents to complete. I asked for him to provide an itemized invoice with all of the fees for us to review. I could see by his expression that he did not like my comment. He responded, well you can wait to have the correct document with the financing on it or you can have the wrong information. We both then said. YES, we want to see the document now without the financing please. He then handed us a paper and said with tone to my fiancée, this is what I sent you. My first question was, could he confirm that the price before the fees was in fact the sticker price. He did not answer and just looked at me. I then repeated myself. He finally said, yes. I looked over the fees and asked about the 529 document fee. What did that encompass? He just stared at me. He finally said the paper he is going to sign. I replied, really for paper? ( I have bought cars in the past and realize that there are "admin" fees, but as a sales person, I would expect an explanation) The salesperson said next I don't like your tone, you're being disrespectful. I was shocked. From there it went downhill and we ended up speaking to a manager that half heartily apologized. We then asked for our deposit back and left.In hindsight, the salesperson was put off that we were late and just wanted to finish up and go home. When I started asking questions, he was none too pleased. We have every right to ask questions! And it was his job to answer and explain which he failed miserably. We will be contacting their corporate headquarters and filing a formal complaint.
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November 2021 by Muntaser Alhamdan
It’s very nice customer service on my car last July with salesman Yousef he is very friendly and he took care of me so much thank you Mr Yousef he’s from Egypt
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September 2020 by Kathryn Wakefield
Love Boch used car's.
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March 2020 by George Price
Went for my oil change, good price and speedy service.
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September 2019 by Raymond W. Perron Jr
High pressure sales tactics. Just walk away.
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September 2019 by Abigail Ayala
I am a happy customer!!
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September 2019 by Del Wells
BUYER BEWARE!
I spoke with Andrew (Sales Manager), who gave me a price on a car. He didn't transfer the deal to a sales contract and I didn't read it, assuming they would honor the terms of my verbal agreement with Boch. When it came to Finance time, they refused to honor it because I signed an agreement showing the higher price.
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September 2019 by julia sanchez
I came in in need of a vehicle. I was for a reliable 2 year old vehicle! I was approved and all papers signed within the hour. Registration transferred within a few hours. Picked up cleaned and detailed vehicle. Easy and seamless transaction with salesperson Jose! I will definitely use them again! I was very pleased with my experience!
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September 2019 by G Campbell
Terrible won't get into detail!
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September 2019 by Adalberto Celestino De Souza
Boch repair veicles
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September 2019 by Yannick Martins
They not into help you or was judging us for going there after work, spended 15 min there without anyone offerring help like the other dealers down the street
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September 2019 by Everett Harman
It was a busy day there today because they were running some promotions. There was a long wait to see a sales person. I bought my last car there and got an excellent price for both the new car and trade-in. However I recommend going at an off time because you don't want to spend a long time waiting.
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September 2019 by adam keller
Good customer service and they know price without looking it up
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September 2019 by william sabanosh
Very clean and neat.
