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June 2024 by Cindy Berry
I just went and picked up a prescription from the Norwell,Ma CVS and had the most wonderful experience at the drive-through. Paige was super helpful and also super pleasant. It was very refreshing to interact with someone that is truly good at her good her job.
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March 2024 by Kevin Hurley
Pharmacy is terrible. Go to the Walgreens accross the street.
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December 2023 by Richard R.
You can't make this up. Getting a monthly prescription for 8 months, I've gotten the whole script in one visit once. The other months I got partials. The last month I got 3 partials. All due to not in stock. Each visit requires standing in line on average of 15 minutes only to be told that it's not ready and come back in 15 minutes and stand in line again! So December took 6 visits at 30 minutes inside cvs and 20 minutes travel to and from each time. Total for December is 7 hours of my time. Once I was going to Europe the next day and they only had 2 days worth. I asked why this was happening and it was always due to someone else. This store doesn't care about their customers and taking responsibility. I feel bad for the workers there as they try hard being grossly understaffed. I'm stuck with them for where they are located. My story isn't unique as I talk to others in line
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December 2023 by C. Owen Graham
Pointy haired pharmacist talks over people
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December 2023 by Nancy Klock
My doctor called in my refill 10 days ago, I drove there twice to pick up, they claim they don't have it as of yet blaming my Dr. office...now on phone waiting for 15 mins, so far so I confirmed that it was indeed called in. Now they tell me I have a 30 day supply when my Dr.called in 90 days. I'm verydisappointed since I've been using this location for many years.
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December 2023 by Liz Duchaney
CVS prices can’t be beat with the Carepass program. I panicked when Walmart was closed down near me but I have found with the Carepass program, I’m saving even more money at CVS. When you follow the instructions of the program, it is as if CVS is giving you $60 dollars a year to shop there plus giving you all the extra coupons and Extrabucks you earn. I’ve left CVS with a bagful of merchandise and have paid $1. The program is so worth it!
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November 2023 by Lauren Kennedy
The pharmacy here is terrible. You call and are often waiting for a pick up for 10 to 15 minutes. When the refills or not ready or out of stock, they don’t even bother to call you. Refill ready alerts are unreliable. So many unnecessary trips and wasted time. Huge lines.I transferred all my prescriptions to the Walgreens across the street and I’ve had a much better experience.
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November 2023 by Lisa DeChiara
I’ve been using this CVS since November 2022. I’m done. This time I received a notification that my prescription (Rx) would be ready last night by 7pm. My husband went to pickup at 3pm today. They have not filled it.Last month my Dr. sent a refill for a specific fill date which was 3 days in the future. Guess what, they place Rx on hold and the only way they know it has to be filled is if you call them day of. That’s what he said….not even kidding. I said ‘there is no automatic notification when a Rx on hold is ready for refill?’His answer ‘No, we have no way of knowing that a Rx on hold is ready to fill.”I don’t know why I’ve waited so long ?I could have saved myself a lot of stress.
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September 2023 by Lou Mattuchio
Go to any other pharmacy than this one. They are very understaffed. Takes 20 minutes to pick up a prescription that is already paid for.
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July 2023 by John C
Friendly employees , clean store and usually always stocked up.
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March 2023 by Justin F.
The pharmacy doesn't answer the phone. The prescriptions are sometimes not ready despite being called in days before. The pharmacist is unwilling to provide customer service and fill it despite CVS error and instead says to come back the next day.
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December 2022 by BIG ARMADEOOO
They were very helpful. I had a list of make up type items to get and I know nothing about make up. They saw me struggling and offered help. Can’t ask for better customer service.
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September 2022 by Carlie Lemcke
I usually use a different pharmacy but my medication was out of stock so I tried here as my next resort since it’s near my work…long story short the man that picked up the phone was super short and rude with me and put me on hold for awhile to come back on the phone to say they have my medicine and it’ll be ready within a couple of hours. I drove with my 8 month year old all the way over from Duxbury just to be told they don’t have it and the one they have is expired….they should’ve told me they didn’t have it before wasting my time
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July 2022 by edwinvandegrift
Staff was helpful and very friendly.
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June 2022 by Michelle Zelen
This store has twice sold my infant son expired medication, once a few weeks ago and again just yesterday. I will never be using this pharmacy again and will be filing a formal complaint.
