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August 2024 by Alisa Allegrini
Quick, friendly, honest, local. What more could you want in a repair shop??!!
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April 2024 by John Dalco
BJ's is great! Does good work, at a good price. I trust him with my car, he is honest on the repairs. Been going there for years and years, my whole family uses him.
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April 2024 by Paul Lombardo
Excellent service prompt very efficient I recommend very highly?
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January 2024 by Chase Hatch
BJs is the best, honest and affordable. Jane at the front desk is very nice!
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January 2024 by Karen Jacobsen
Everything you want in a garage : Honesty, good work, friendliness and a nice waiting area. I don’t have to wait long for an appointment either.
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December 2023 by spaceman
Always incredibly nice and professional! Love to pop in here for my yearly inspection, next time I might take advantage of the free coffee
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August 2023 by Michelle Gilmore
Nice people! No surprises, they communicate well. Comfortable place to wait even if you have little kids. I think they are great.
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September 2022 by Jane S.
Whenever we have a question or any type of car issue, we go to BJ'S Auto Repair on Main Street in Norwell! We've been going to BJ'S Auto Repair for about 20 years, & we are still happy with their honesty and their commitment for our autos & us!!
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September 2022 by Hot Dogs
Nice experience. Fair price.
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August 2022 by Shayna G.
Fast service. The final price came in lower than the quoted price, which was fabulous.
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July 2022 by Albert Goetz
En route to Maine from Northern Virginia we had a tire blow out near Baltimore. Had the tire replaced but while overnighting in Hanover wanted to have the car inspected for damage as we had to drive on the rim for what seemed like a long time. On very short notice BJ took a look, told us we were fine and didn’t charge us. What a pleasure it was to deal with BJ!
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May 2022 by Jayne G.
Went for a sticker a few days ago Paid cash and then was unable to have inspection done due to an issue with my car I left and forgot my money After I had my car fixed I went back for sticker And the woman remembered I had paid Thats great customer service !!
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April 2022 by Mari C.
My whole family has been going here for about 10 years. You can trust the owner and staff. They never try to upsell you on anything but give you the facts and options you have. Great value here and very responsive!
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April 2022 by stephen palmieri
Great service as always, very friendly.
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March 2022 by Robert S.
I have mixed feelings about reviewing BJs. People seem to like going there, which is why I gave them two tries. My issue is that I got an estimate ($400-$600) for brakes (later he told me he meant "per axle" even though he didn't say that), and so I dropped off the car. I then got a call that he had 45 minutes of work into it and it would actually cost $1600. I said yes because his mention of the "45 minutes" made me foresee he was going to charge me a diagnostic fee if I didn't let him complete the work. When I went to pick it up, he said "That will be $1850." He explained that the parts cost more than his mechanical previously told him. He said he did an oil change (that I didn't ask for or want because I pre-paid for routine maintenance at the dealer). After I complained, he reluctantly deducted half the cost of the oil change. I protested because I already paid the dealer for that, and he then took off the rest of the oil change fee, but made me feel bad for asking. He then refused to accept his own $20 coupon because "you already got a deal." And said passively-aggressively: "I wish people knew that these cars are expensive to own." And "I wish people would call the dealer to see that they charge more." Yes, I know they charge more. That is why I came here. He acted like he was losing money, but the rotors, pads, and sensors all come to under $1000 for parts, so even if he stuck to his quote, he would be getting about $650 for labor. Now bad for about three hours of work. I left paying $1710 plus tax, which is $110 more than the quote he gave after taking the car apart and knowing exactly what it needed. So yeah, I feel like I am owed $110 plus tax before all is right in the universe. I am so glad I didn't send my wife in to pay, as she certainly would have just paid the bill without knowing it was wrong.
