Audi Norwell, a member of The Village Automotive Group of Greater Boston, is the only Audi dealer located on the South Shore. Customers praise the dealership's exceptional customer service, which stems from the founder's belief that treating employees like family empowers them to go above and beyond for customers. The dealership's new facility, conveniently located at 59 Pond Street in Norwell, MA, is easily accessible from Route 3 at Exit 35, half a mile from Queen Anne's Corner, serving the Greater Boston, South Shore, and Cape and Islands areas. Customers have had positive experiences with the sales team, including Bruno Pereira, who provided an excellent sales experience, and Tracy, who was professional, friendly, and patient, working hard to secure the best deal. The service department has also been praised for their responsiveness and professionalism, with Steve and the entire team diagnosing and resolving issues efficiently. Overall, Audi Norwell is known for its commitment to customer satisfaction, with employees like Bruno, Tracy, and Sean going the extra mile to ensure a smooth and positive experience for every customer.