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October 2024 by Jennifer Robbins
If I could give 0 stars I would. My Father, who is on Hospice, had his scripts sent over in the morning. The Hospice RN was told it was extremely busy related to a vaccination clinic but was told it would be completed in the evening. When I called to check in around 5pm, I was told it would not be completed this evening because they were just too busy with the clinic. I'm sorry, but aren't they a pharmacy to fill prescriptions? Wouldn't a flu clinic be second to providing medications, especially Hospice? Never ever going back to Walgreens.
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January 2024 by Carol Marshall
I find Norton Walgreens refreshingly helpful, unlike Norton CVS, who I find rude most of the time.
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December 2023 by J Moorehead
So clean and organized
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December 2023 by Marf and Crowly
This location has come a long way from what it used to be.
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September 2023 by Christian Caicedo
Employees were respectful and quick. Items in isles were neat and was able to find what I needed very fast. Would highly recommend.
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September 2023 by DirtyMisfit
Have to say, this is one of the better Walgreens around me. Staff is always friendly and the store is nice and organized, never any trouble finding what I need.
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August 2023 by Daniel Hurley
Great experience, friendly staff, helpful managers, and very organized! There’s no better store than Walgreens in Norton!
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August 2023 by anna coelho
Store was super clean and neat! Staff was super friendly and helpful!! Especially Jorge!! 10/10 recommend!
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February 2023 by Nathan Rebello
This Walgreens had recently went through a lot of positive changes between store management and pharmacy staff. Customer service is always helpful and willing to assist. The store is kept very clean and have found no issues in wait times.
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December 2022 by Amy Detch
Used to have quick refills of prescriptions. I have now been trying to reach the pharmacy for over a week and no one answers. I stayed on hold for over 20 minutes when someone picked up and disconnected the call.
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October 2022 by Janis Poole
This pharmacy is the most poorly run establishment I've ever experienced in 41 years. My primary Dr. web ordered 4 scripts for me around noontime yesterday (Sep,23rd) Typically 9 out 10 times their done by the time I get back into town (from walpole).I also would receive text alerts, well not this time so I decided to give it some time and went much later in the day around 7:30. I was informed they still were not done and that it would only take 30 mins if I wanted to wait. I declined the 30 min wait because I had take out food and people waiting on me. so the pharmacist assurd me they would be ready tomorrow morning I said ok and left. so today I was busy helping a friend most of the day. I called at 3:15 to be sure what happened yesterday wasn't repeated...they still haven't touched em. I find this completely unacceptable and filed a complaint with the corporate office so this doesn't happen to someone else!! Avoid this pharmacy if possible as I will have my scrips now transfered across the street to CVS. I can see the mistake happening once but twice back to back!? I mean over 24 hours to fill a few pill bottles is a total joke thank god it wasn't insulin or something life threatening!
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October 2022 by Pat
The people in the pharmacy are nice, but it’s been a brutal experience. EVERYTHING is delayed, so on the app after your initial ETA flies by, it just says delayed’ so you have no clue as to when to go pick up. It’s fine if you’re short handed and things are delayed, just tell me when to come in! You call and sit on hold forever just to get a time, when the app should do that for you. I’m sure all of us calling for updates isn’t helping the team work through all their orders. Im just going to switch back to CVS, it’s never this backed up there.
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October 2022 by Sara Wetterhahn
I used to love Walgreens in Norton I've been going to the pharmacy for years but now your Pharmacy is nothing but a disappointment there's a lot of people that rely on your Pharmacy to get there medication and you're constantly closing at 2:00 at 5:00 it's unacceptable if I was anybody don't go to Walgreens go to CVS cuz at least their pharmacy doesn't constantly close early!!!!!
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October 2022 by Amy W
Used to have quick refills of prescriptions. I have now been trying to reach the pharmacy for over a week and no one answers. I stayed on hold for over 20 minutes when someone picked up and disconnected the call.
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September 2022 by Grace Norman
I’ve been put on hold for 30 mins. It’s Norton. There aren’t many people visiting. Usually fine in store, but expect them to call 20 times a day and when you try to call back never be able to reach them.Back with another really fun update about Walgreens. I couldn’t get my medication after waiting for 30 minutes for the pharmacist to legit sign off on it, so now I get to go through withdrawals. Thanks Walgreens ♥️
