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December 2023 by Matt Furtado
Have used Old Station in the past but just had a terrible experience where they blatantly lied. They claim to have a price match guarantee if you show them an invoice of what you normally pay somewhere else. Well I showed them and even emailed it to them so they can have it in their system. When they realized the price was a lot lower than theirs (from another authorized Nicolock dealer) they immediately shot it down and came up with excuses of why they couldn’t do it. None of which even remotely made sense. Then he kept telling me the company who provided me with this invoice was being investigated by Nicolock, which I quickly found out was not true because he gave me a completely different company name than who the invoice was from. When I told him it wasn’t the company he named he quickly said “oh alright yeah nevermind, just forget I said that” and tried to end the conversation really quick and said they couldn’t do anything with the price matching. Why have price matching if you’re going to lie to your customers and not honor it??? Then on top of it all the pavers on the second layer were cracked! I will literally never go here again and I advise all of you to do the same. Go to Outdoor Living Materials, their prices are 10x better and they won’t lie to you.
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November 2023 by Doug Alves
We recently had our paver walkway and 40' retaining wall materials supplied by Old Station and couldn't have been happier with the process and service. We worked with Felipe, and he was very detail focused and made sure that everything my wife and I were looking for came to be with this project. Our project came out amazing. I highly recommend Old Station and will certainly use them for future projects. Thank You!
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November 2023 by Leah Arteaga
Old Station Outdoor & Landscaping came to make a delivery to our home. Will was professional, patient and very helpful when we had to rearrange the area the pellets were supposed to be dropped. He went above and beyond to be helpful. Employee of the year! A++++
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August 2023 by Nelson Cabral
As a contractor, we use Old Station Supply for all our projects. They have a great selection, the best prices, they can always get us what we need, their staff is friendly and knowledgeable, and the customer service is a 10/10. We cannot say enough good things about the experience we've had dealing with them over the last few years. Whether you're a contractor or a homeowner, you're in great hands with Old Station.
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July 2023 by Rich B
Looks like a beautiful old train depot!! Lovely building and glad they are keeping it active
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April 2023 by Greener Horizon LLC
Old Station is a great resource for masonry and hardscape materials. The office staff is knowledgeable and responsive and they truly take care of their customers. Great company!
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October 2022 by Daniel Khang
I bought loam. Well I thought I bought loam. After spreading the “loam” down it rained. After the rain stopped I went to go take a look at my yard and it was full of rocks. I called them and told them about it and the guy I spoke to said that that how it supposed to be. I never knew screened loam was “rocks”. Now my yard has thousands of rocks in it. Awesome!
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September 2022 by Paul D.
I had an issue and at first there was a misunderstanding but then everyone rallied around me to work it out. I was treated like royalty and I really appreciate it and I wanna thank the owner. He was polite knowledgeable and showed great care for his business and mine also. Very professional
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September 2022 by Paul D.
I had an issue and at first there was a misunderstanding but then everyone rallied around me to work it out. I was treated like royalty and I really appreciate it and I wanna thank the owner. He was polite knowledgeable and showed great care for his business and mine also. Very professional
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August 2022 by Paul Dodge
Everything went fine and dandy until I had to return a fire pit because it was too big. The guy at the register was condescending and smug. That’s fine maybe a bad day for him. Came back and he was even worse with the whole office ridiculing me. Embarrassing when even the customers chimed in. Is this a reflection of how the word is today. People we ought to be kind.
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August 2022 by Ryan H.
I bought just over 3k worth of supplies from this place. It was my first time buying and my first DIY project at my home. They delivered what I ordered. I got some broken pavers but that was ok because the delivery guy Hosea was the best. I realize the fire kit I ordered which included the pavers and the metal insert were to big, it was more for a bonfire than a fire pit. I took the ring back the first day because I needed help to return the pavers and I did the following day. The guy at the front desk was a real piece of work, after pulling and tugging and shouting, he eventually took the ring back, minus 20% so I got robbed, even when I paid almost 2X the price for the piece of sheet metal. When I returned the pavers placing half of the pallet on one truck because of the weight, and half on another - they would not take it back. The snarky, bitchy woman at the big desk said, "I should put it on Craigslist and someone will buy it." The idiot at the register on the far right kept laughing and saying that "we guys were a bunch of idiots and didn't know what we were doing." They kept making fun of us as customers were coming into the office, and some customers began chiming in as well. We went back and forth a little until they basically drove us out of the office. It was one of the worse customer experience I have ever had in my life. These people should not be dealing with the general public, especially when they overprice and underdelivered to that extent. If I could give this place less than one star I would but my review wouldn't post. I WILL NEVER BUY ANYTHING AGAIN FROM THIS PLACE, AND WOULD RECOMMEND THE SAME TO OTHERS!!!
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May 2022 by Justin D
Today I was in there, and was very impressed with the business as a whole. The help from the office on advise all the way to the forklift yard help loading it in my truck. The attitude from everyone was positive, and you can tell they truly appreciate your business.
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February 2022 by Karen Bugaj
Always so helpful! Fast delivery! Reasonable pricing and quality products!
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December 2021 by Liz Ferzoco
we ordered our pavers through them for our front walk way and patio. the pavers were delivered damaged. Old station was very professional and helped us resolve the issue best way possible and made sure we were 100% SATISFIED AND HAPPY. Very professional, easy to deal with and knowledgeable. They totally guarantee your purchase. Inezia was so pleasant to work with and responsive with every call
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November 2021 by Vikas Mishra
Very nice people and they delivered all my stuff as promised in time..next time definitely I am going to buy from them only.
