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June 2024 by Lex Karol
It is hard to find a good local hardware store that hires local people in todays world. Well let me tell you that the Norton Ace Hardware store is just that. The people are friendly they want to help you if you need it. The store is like the old fashion hardware store of yesteryear. They have just about everything. If they don't have it in stock then they can usually get the same day or the next day( depending on shipping). The store is clean well stocked and they always have new displays in place. I personally love this store .I highly recommend this store.
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May 2024 by Brian
Great store, they always have what I need. The staff is friendly and very helpful - recommend going here over big box stores.
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May 2024 by Evan Proulx
This is my go to hardware store for convenience. My ONLY complaint and its not even their fault is that if i want to return something bought from norton at Rocky’s ace hardware in seakonk they wont let me.
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May 2024 by jasmine butler
Helpful and friendly staff!
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May 2024 by Bob Price
Great selection! Great help! This all equals success for my lawn.
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May 2024 by Jennifer costello
Last Saturday I walked downstairs into my basement and I had 3 plus inches of water. I ran to a bigger store and they were absolutely no help and I bought what I thought I needed. When I got home I realized I needed more than what I purchased. I called Ace Hardware and the nice girl on the phone said they had what I needed. I came into the store and bought a pump and new hose and came home and it worked like a charm. The girl in the store even called her manager at home to make sure she was selling me the right thing. Thank you for helping someone who was in a total panic. You were so very helpful and kind.
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April 2024 by Valerie Achorn
I went into the store today looking for one tiny screw- to reattach a toilet paper holder in a bathroom. The staff here are amazing. The guy was helpful and very patient! He even looked up to see if toilet paper attachments come with a standard size. We found 3 possibilities- and I was off.One of the screws fit perfectly and my toilet paper holder is reattached!You simply cannot get more knowledgeable and thoughtful service!!
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December 2023 by Mark Stephan
Andy and Mo had great customer service !
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December 2023 by joseph parent
Usually my go to store BUT interacting with the small young FM associate was less the stellar! Yesterday she rang me up, without getting a discount with my rewards card number but she never noticed I was a veteran! Today went to buy oil filter for my craftsmen tractor I asked if there was a reference chart that would indicate what filter I needed she said they don’t have one. I showed her an online pic of the ACE brand! I’m sure there was a penzzoil filter on her shelf but I didn’t know what the correct one was!!! She sent me to the Seekonk store?♂️ sounds like someone needs more training.
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November 2023 by Scott N.
I usually stop in here for something quick instead of driving to Home Depot. I gave British cashier my coupons and he did not apply them. Didn't notice until I got home. Drive back and he said "save the coupons for next time" and I said no, they are expiring on 2 days and I want to use my $5 off on these items" his response was "so you want me to refund them an so you can repurchase them with your coupons? Do you know that's a bit of a pain in the ass to do." In the end he made the return but on my way out the door, over his shoulder, said, "next time pay attention to your receipt" I will never come here again. Beware of the British guy who works here!
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October 2023 by Deborah
I called to check if a certain item was in stock young man stated it was did not even check I went all the way there for nothing its no wonder people order on line
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July 2023 by Matthew Costa
Excellent Service ,Friendly staff
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June 2023 by David Proulx
Friendly local hardware store
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June 2023 by Coleen Sheridan
staff was super helpful
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May 2023 by Ed B
Limited array of tools and hardware items, but good for quick stop to getvyour ordinary hardware needs. Very helpful store personnel. I was looking for wood dowel and drill jig but these are not available in this store