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August 2023 by Rahina Dean
Honestly the worst car buying experience I have ever had. I just moved to town and this place was highly recommended by locals and my coworkers. I don’t have a car so I walked 50 minutes to get here. I called before I came to check if they had any available sales person to help, they said yes. I waited for 45 minutes in the lobby. I was passed by a number of employees and none of them greeted me or attempted to ask what I needed. The lobby is not that huge so it seems as if they were ignoring me intentionally. I was desperate to get a car so I even waited inside for my Uber to arrive, just in case someone would finally try to help me. Maybe this place normally does have excellent customer service, unfortunately I didn’t receive not one once of it.
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August 2023 by Jon Chesley
This post is in response to Rahina Dean's post. Sorry to hear you had a bad experience at Harbro Auto. It's a great place to purchase a vehicle and have your vehicle serviced. I know the lobby is not that big and the sitting area in the lobby is mostly used for customers waiting for their vehicle to get done in the service department. If you went into Harbro and just sat down in the chairs in the lobby, you may have been mistaken for a service customer waiting for their car. Typically when customers come in for the sales department they go to the front desk and check in, so that the sales department knows there is a customer waiting to be helped. I would recomend you give Harbro a second chance, but this time check in with the front desk. This will insure your not mistaken as a service customer.
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July 2023 by Dustin Watson
Jon was amazing to work with when purchasing my new vehicle. He made everything easy and hassle free and did not waste my time. Thank you Jon!
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June 2023 by Amanda Morrell
We just recently purchased ANOTHER vehicle from Harbro, this time we had the pleasure of working with Mike. This transaction was so easy and seamless. We traded in 2 vehicles for one beautiful 2021 Jeep wrangler with only 600 miles on it. Thank you so much to the whole Harbro crew for your exceptional customer service in all areas. As always we will be come back time after time for our purchases. Morrell / Bellacqua family.
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March 2023 by Susan Scanlon
Mark and Ken were so helpful and honest, and made our car buying experience so stress-free! Thanks to everyone at Harbro!
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February 2023 by Mariah Frazier
Bought my newest vehicle here and have only good things to say about this place. Definitely the easiest and least stressful experience i’ve ever had buying a car. Would recommend to anyone who is looking for a used vehicle!
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January 2023 by Cheryl Carey
I recently purchased a van from Harbro auto sales, and it was a great experience for me. They got me financing, and fixed an issue it had in a timely manner. I'm very happy with my new to me van!
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October 2022 by chelsea bisceglia
I had a fantastic experience with Harbro Auto Sales! One of my friends recommended Mike Hare and from the moment i talked to him until i picked up my car everything was great. Very trust worthy, straight forward and knowledgeable, you cant go wrong! Im so happy with my 2019 Toyota Highlander and ive been waiting for this moment to have this! Mike had asked me the specifics of what i wanted EXACTLY! and he found it and got it for me. One of the nicest guys ever! I can tell everyone works hard here and i appreciate everything. Thanks again Harbro! I will always recommend you to everyone i know. ?
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October 2022 by Terrie Newell
Mark snd Ken are the nicest guys ever. Unfortunately, we couldn't come together on the vehicle price.Still searching for my next White Van.Keep cool guys!
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June 2022 by James Vitello
My experience dealing with Harbro was the same as it has been for the past 20 years. Honest, thoughtful, helpful, and trustworthy. Those are qualities that keep me coming back and recommending them to all of my friends. They are outstanding across every category. I wouldn’t consider going anywhere else.Jimmy Vitello
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April 2022 by Mark Pepin
I've been buying vehicles from Harbro since the 90s. The vehicles, faces and prices may change. But the quality customer service and friendly experience has never changed over the years.
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February 2022 by Stephen Mercer
They’re trust worthy and that’s worth everything. I’ve purchased several vehicles from Harbro and one can buy with confidence.
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February 2022 by Arlene Mulley
Ken is very pleasant and professional! He made this car purchase fun and quick. Love them!
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February 2022 by Deidra Mendoza
Mark was super helpful, salesmen are not pushy at all! Nothing is hidden like most dealerships do just to save money, everything is the car was fully serviced. Very happy with my purchase and choice of dealership!
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December 2021 by Stephanie Fontaine
We’d recommend 100%. We were interested in seeing two vehicles. The next morning, we were offered test drives for both. Within 24 hours we were driving off the lot with an amazing new purchase. Ken was fantastic to work with. The entire experience was seamless!!
