Rocky's Ace Hardware: Your Helpful Neighborhood Hardware Store As a locally owned and operated Ace Hardware store, Rocky's Ace Hardware is part of a network of over 5,000 Ace stores worldwide, committed to providing personal service, quality products, and a convenient shopping experience to their community. The friendly staff at Rocky's Ace Hardware are known for their expertise and willingness to assist customers with any project, big or small. Customers consistently praise the store's clean and well-lit environment, as well as the wide selection of products, from hardware supplies to paint and home improvement tools. The Ace Rewards program is also a popular feature, allowing customers to take advantage of discounts and special offers. One customer was impressed with the service they received when getting a key made for their vehicle, noting the friendly and accommodating staff. Another customer highlighted the exceptional knowledge and assistance provided by an employee named Derek, who helped with a home project. The store's commitment to customer satisfaction is further demonstrated by their responsiveness and communication, as seen in the case of a customer purchasing a Weber Genesis grill. The staff kept the customer informed throughout the process, from item availability to delivery coordination, ensuring a seamless and positive shopping experience. Whether you're a DIY enthusiast or simply in need of helpful hardware folks, Rocky's Ace Hardware is the go-to destination for your neighborhood hardware needs.
I needed a key made for my vehicle and decided to try this place. The experience from when I called to see if they could accommodate to when I left after the service was completed, was amazing. Very friendly group of people! I recommend using Rockys ACE Hardware in Northborough.
December 2023
Great hardware store I can usually find what I need.
December 2023
Good hardware shop and key duplicating facility. Good service
