Safelite AutoGlass in Northampton, Massachusetts, offers expert auto glass repair and replacement services, including power window regulator, windshield, and back glass repairs, along with advanced safety system recalibration. Conveniently located at 143 King Street, they provide both in-shop and mobile services, ensuring fast and efficient solutions for customers. Their windshield replacements come with a nationwide, lifetime warranty, and cars are returned with freshly vacuumed interiors and clean windows. Customers have praised the technicians for their professionalism and skill. Reviews highlight the friendly and knowledgeable staff, with technicians like Paul, Kenneth, Raheem, and Luis receiving special mentions for their excellent service and attention to detail. Many found the service request process easy and appreciated the helpful reminders regarding post-service care. While the overall experience is positive, some customers noted additional charges, like the windshield recycling fee, which they felt should be included in the initial pricing. Nevertheless, Safelite AutoGlass remains a recommended choice for reliable and efficient auto glass services in the area.
The satellite service was fast and complete. They explained everything and showed concern for my time and comfort.
November 2025
Got hit by a rock on the freeway. Scheduled the repair online super easy. Overall the staff were very friendly and the tech who worked on my car explained everything really well. The repair was fast, I was in and out super quick in about 15-20 minutes.
November 2025
Paul did a fantastic job replacing our rear door window. He was on time, friendly, informative and efficient. The process and experience could not have been better! Paul, outstanding and thanks!
