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December 2023 by Alyx
this is a bill appreciation post. i’m not here to review the bank itself but i frequent this location for my job and the occasional personal transaction and i usually end up with the same teller bill, and he’s always really nice and funny and just like the chillest and i just wanted to say that while i have my issues with bank of america itself i have zero issues with my guy bill. get my guy a big bowl of pasta forever he deserves it, dudes a legend fr
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November 2023 by Jessica Soares
Wish I could give zero stars. They opened 15 minutes late (they were “waiting for someone”), wouldn’t let me deposit cash into my sisters account, and even when I came back with a cashiers check, they put a 24 hour hold on the deposit.Local banking is so much better. Not a customer, and will absolutely never be one.
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August 2023 by Donald Wright
AWEFUL - cost me vendors. Their online wires portal is broken and I was told a branch could send it. All branches are "too busy" and won't take an appointment or walk-in. Caused me to be late on a payment and ruined a business relationship with a key supplier. AWEFUL.
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May 2023 by Dyann Sechi
I have been with BofA for years. Then moved Account to new State. I was looking for a better Branch locally and grateful I found Northampton MA Main Street Bank. I was treated with care and patience and due to Managers response when calling, I started at this branch now. And truly appreciate the time and expertise and human touch of Jason, Manager, Mary who worked with me through complete visit and also Lauren. I recommends the Northampton 144 Main Street Location!
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September 2022 by Pete
The teller was very helpful with our transaction today and friendly!
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February 2022 by john c
It's not worth my time leaving a response for this bank. They say there here to help and they do the exact opposite
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September 2021 by Sue Donaldson
Bank of America is one of the top four funders of fossi fuel projects--drilling, pipelines, all those things that are ruining our climate. Please bank with a local bank or credit union, that doesn't make a profit off things that kill people.
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July 2021 by Bryan M.
Bank of America branch in Northampton is hands down the worst banking system in America and they have horrible people working there
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June 2021 by T Stephen Jones
The Bank of America corporation actively finances fossil-fuel projects including pipelines to transport fossil-fuels, including "Line 3" through which tar sands derived petroleum will flow. In Minnesota, the construction of Line opposed by Native Americans who want to protect their land and water. Please consider avoiding Bank of America until they stop funding fossil-fuel projects.
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May 2021 by Ed W
Was hoping to go in and open an account and drop 300k but they can't see me today. Back to my local bank. This is why I've always used local community banks. They are just more practical.
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March 2021 by Anna Ferrelli
Closed still in Northampton. Next nearest BOA 20 minutes away. Local banks open however. Another great reason to switch over to another bank and never look back.
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March 2021 by Steve McD
Awful BOA...spend 45 minutes on the phone...no resolution.
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June 2020 by Brendan Sheehan
Bad customer service. Rude, unhelpful, and mean.
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June 2020 by zachary boller
Helpful and friendly staff
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January 2020 by Paul Adams
Went in and needed some help and started working with Sarah. She was so helpful and nice and was very professional. I would highly recommend working with her if you can. I’ve been a long time customer of hers and haven’t had any issues. Thank you much.
