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August 2024 by Jane Antolini
on thursday i receive a notice from the post office tracking site that my package arrived, so i go to the office later that day and am told it has not arrived. I track the package againtoday, two days later, on the us post office site and am again told the package was delivered to the Truro post office two days ago. I go back to the same post office, see the same man who told me two days ago that the package hadn't arrived who now tells me the post office returned the package because it was not picked up. Less than 48 hours had elapsed between the no package here to the we returned pax=ckage because it was not picked up and this post office had no place to store it. Unacceptable customer service but is typical once again from this poor excuse of a public service center.
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May 2024 by Burton Bagby-Grose
Never have I seen a United States Post Office where you can’t access post office boxes after hours. Very poor customer service.
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March 2024 by Lewis Thomas
Deric is always polite and helpful. Building is always clean as well.
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March 2024 by Diana Bliss
Have been showing up for a few weeks and all to find out that my mail box didn't payement pass due for over 4 months and if I didn't ask what going on I would not know. Only to hear all mail returned to sender
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August 2021 by Ryszard Kilarski
"The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address."That's a lie. I live in North Truro, MA, and the USPS refuses to deliver to my home. I have to pick up my (very rare) packages in the post office and just today I was told I need to get a post office box. This is ridiculous, the post office should delivery to every residential address, as this blurb implies.The post man that I regularly interact with is great, he's very friendly. Today there was a different person who shoved a PO box application in my face and told me I "have" to get it because I picked up my package. I refuse to pay extra for something that I already pay for.On top of that, I'd love to sign up for the USPS email notification for new mail so that I could pick up any packages right away and... my address isn't eligible for that because the USPS doesn't deliver to me. How ridiculous!
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August 2021 by Eileen Counihan
Worst customer service. I’ve lived in Truro for over 20 years and have never had a good experience with the people who work there. They’re extremely rude.
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April 2021 by Tanner Edwards
Extra-terrestrials are secretly working here. It's all good though, just remember that brown paper and triple-twisted twine are the preferred media for shipping packages via USPS.
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September 2020 by Leisa Angerami
Always friendly! Clean building, great service!
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February 2020 by Leisa Keiser
Always friendly! Clean building, great service!