“Great location for retail service. People mistake this for the processing plant all the time--01889, Middlesex Essex is a different place so if you have complaints about your package being stuck, it's not the fault of the North Reading Post Office. Matt the window clerk is always friendly and helpful, I enjoy coming here for my postal products!”
“Just be proactive about your package and you wont have any issues. I contacted UPS and was able to get the direct phone number to this facility which made things A LOT easier. Patt was very nice over the phone, front desk person was quickly able to tell me that my package was there, and the fork lift operator gently lifted my crate onto my pickup. No isses at all, my crate arrived the same way it left, with all the contents inside in the exact same orientation as they were placed. Thanks UPS stoneham. ( P.S- entrance is on the LEFT side of the building, walk up the ramp and the office is on the right hand side)”
Open 24 hours
76 Main St, North Reading“[1st Visit, Delivery, DEC 29, 2022](appointment 09:00 / arrival 09:15 / door 09:15 / departure 09:40)check-in & get a door by intercom —->park & wait for unloading at the dock —->paperwork at the door*** nice guys*** very quick unloading*** overnight parking available”
“I brought a large Amazon furniture purchase to the North Reading UPS store to return. John told the me the cost of the return was close to the cost of the item. He then provided me with a 1-800 number to use to contact Amazon and ask for a reimbursement or refund. He then carried the VERY heavy item and placed it back into my minivan. After successfully using this 1-800 number, I brought the item back to his shop today and he proceeded to carry the item back into his shop from my car and process the return and provide me with receipts needed to receive refund from Amazon. Great customer service and shop, John!”