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“I'm so glad we went with Reading Cooperative when opening our first joint account. The bank manager, Nick, is incredibly friendly and knowledgeable. He sat with us in his office to open the account and walked us through the entire process. He even printed our new debit cards right on the spot!The listed hours at Reading Coop are actually their hours, and they're well-staffed, friendly, and helpful. (My partner's been with BofA for decades. They have a "branch" next door, but every time he's tried to go, no one's been there. Frustrating.)Reading Cooperative has a great small-town bank feel, the customer service is unmatched, and their rates are competitive. We checked, and they had the best CD rates available at half a percent minimum above any of the big banks. We started out just needing a simple checking account, but we opened a CD with them soon after as well. Highly recommended!”
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“I had a short fused notary need. Gino Ngallopi, the bank manger was excellent. There were 3 people out sick so he was covering for all areas of the bank and yet greeted me with a friendly smile and demeanor. He is very knowledgeable and helped ensure the notary for something in California would be properly handled out of Massachusetts. Even with the pressure of being understaffed he took the time needed to handle the situation beautifully. I highly recommend him and the North Reading branch.”