“Nobody wants to come to this place, it's usually when you've exhausted all other options at your local Vet. I can tell you, they make it as tolerable as they can, all things considered. We came here with our Great Dane, Charlie, after first seeing the emergency vet in Springfield who could offer little help for her enlarged heart. The staff are accommodating and empathetic for what we're were dealing with. They got Charlie back on her feet and she's much better now. Also, we had to pay up-front for a portion of the estimated bill (75%) when we left her there for treatment, and can you believe it, they gave us money back. That NEVER happened at any other vet we've used. Many vets are just out for the almighty $ but these folks didn't try and gouge us. I wish we had came straight here instead of wasting $5,000 at the emergency vet, which I was not impressed with to begin with. If your pet is sick, do yourself a favor and come here and skip the "middle-man" at the emergency vet.”
7AM - 7PM
276 W Main St, Northborough“I brought my best friend in with a known CCL tear. We didn't want to put him through a huge surgery and then have to keep him medicated and quiet for several months. With the therapy and expert guidance given to us by the staff Oliver is back. He is playing, eating and acting like his old goofy self! The staff not only comforts the animal but helped me get through a few days with him when I was extremely worried about him. The facility is clean and state of the art. I would recommend them to anyone for the eval and or treatment. They're the best!Sincerely,Oliver's Dad”
“All are very professional, cheerful and both of our cats comfortable with space and staff, even our skittish. Always on time and very efficient visit, no waiting.”
“I have had nothing but positive experiences with Agape! They are reasonable, honest and reliable veterinarians. They don’t charge you for unnecessary exams and always take great care of our dog! Best vet we’ve had in 9 years, and we have had a few since we’ve moved all over the country!”
8:30AM - 6PM
239 Boston Rd, Sutton“The vet is the kindest I have ever been to. I have a old cat and he has been very good about explaining everything and very nice with my very loved kitty. They also both times I needed to bring her got me in same day. The staff are all very nice. Many thanks to the team!”
“Wowwww!!! I am more than impressed with this place! So compassionate and so thorough with my boy. They greeted my Boston with open arms. The vet knew his background already! Was so nice that the vet knew what he had had in the past without me explaining it and he immediately caught what was going on now. This is the place you want to bring your pet. Hands down the best experience I have ever had. They are better than my PCP! lol! I only wish I could have given 10 stars !! Much appreciation to everyone there ! I couldn’t be happier”
7:30AM - 4:30PM
441 Lakeside Ave, Marlborough“Great Veterinary service. Outstanding doctors and staff. Do NOT order through the pharmacy (BlueRabbit). They drop orders and then take a week to fill an order despite paying over $22 for 1-2 day delivery.”
“My experience is amazing with all of them as a family loving people and mean the pets they love like there own we have lost 2 of our babys and they have been heartfelt about it and feel what we did as a whole. The support and love this group of vets and others here is a rare thing in places the job they all do and what the see as heartbreaking moments is the hardest job ever and me and the wife and our furbabys wouldn't go any where else . As for Dr L and mehgan her co pilot that I have followed for year to anywhere they go they have made this hillside our home also . All the staff is amazing and could never pay back what they have giving to us in care and love for us and our babys they make our babys there babys and that makes a big family to us. I wanna say thank you all of the staff and and above thank you for what you bring and your support . No matter how we say or show thanks for them I know it's not enough of what they all deserve but as a staff they don't expect that they want happy and healthy babys for longer than life . Thank you from deep down .”
“The only vet office that was able to properly treat and cure my leopard gecko. Miracle workers. Nicest staff on the planet as well. Very affordable (from my experience)”
8AM - 6PM
84 SW Cutoff, Worcester“I just cannot say enough about Route 20 Animal Clinic, Dr. Nick Kotsopolous, and staff, especially Colleen. My parents and I have been taking our pets to the clinic for over 20 years. Dr. Nick is so caring, patient, and understanding. Often he's returning calls until 8pm and has given his personal cell phone number if there are any issues post sedation, regardless of procedure. From tumor removal surgery to dental cleaning he calls to check on our pets. He will also ask about how my parents are doing and their pets when I go for a visit with mine. Colleen is fantastic with grooming. My long haired cats would get shaved in the summer so they were more comfortable and she always made them look so adorable and smell so nice. She's also so kind and compassionate, plus prompt with returning calls. If there is a specialized surgery Dr. Nick can't do, he has always referred me to excellent surgeons. For end of life issues, the staff are above and beyond caring and loving. This doctor truly seems to love his work and it will be such a loss whenever he does retire. Comparable rates, prompt response, varied services, excellent care. If you want an excellent veterinarian, Dr. Nick Kotsopolous at The Route 20 Animal Clinic is the one to see.”
“We have been going to Marianne’s clinic for more than 20 years. She has seen up through 5 long lived dogs and cats. She is now helping us thru the treatment, education, and Support of our now Diebetic Senior Kitty. Love her!! Nick’s great too ”
“The staff at riverlin has been excellent especially considering how me and my family had to put our 15-year-old dog down. They were accommodating throughout the whole process and even let us bring our 2-year-old Pitbull Rottweiler in to say goodbye to his brother as well. It was very nice to be there as a whole family to put down a beloved member of our family. I have put down dogs in the past with other facilities and it has been cold and not receptive. When the staff is crying with you because they have such investment in the animal is you. It touches your soul and makes them part of your family as well. Thank you again everybody for everything you've done for us and we will definitely be bringing all our dogs the future to Riverlin.”
“I just cannot say enough about Route 20 Animal Clinic, Dr. Nick Kotsopolous, and staff, especially Colleen.
My parents and I have been taking our pets to the clinic for over 20 years. Dr. Nick is so caring, patient, and understanding. Often he's returning calls until 8pm and has given his personal cell phone number if there are any issues post sedation, regardless of procedure. From tumor removal surgery to dental cleaning he calls to check on our pets. He will also ask about how my parents are doing and their pets when I go for a visit with mine.
Colleen is fantastic with grooming. My long haired cats would get shaved in the summer so they were more comfortable and she always made them look so adorable and smell so nice. She's also so kind and compassionate, plus prompt with returning calls.
If there is a specialized surgery Dr. Nick can't do, he has always referred me to excellent surgeons. For end of life issues, the staff are above and beyond caring and loving. This doctor truly seems to love his work and it will be such a loss whenever he does retire.
Comparable rates, prompt response, varied services, excellent care. If you want an excellent veterinarian, Dr. Nick Kotsopolous at The Route 20 Animal Clinic is the one to see.”
8AM - 3PM
1 Officer Manny Familia Wy, Worcester“We went here for my cats vaccines and wanted him neutered as well. They were able to get everything done in one day for waaayy less than the price it would been in another vet. Mind you we called everywhere for pricing, as we didn't have much of a budget as a single mom and everything being so expensive, and we are so grateful for this place! The vet who attended my cat 'Pebbles' was super kind and knowledgeable. He went home with all the needed meds and everything. We even found out he had fleas we would've never noticed unless they told us and they treated him for that as well. He got optimal care here and I would recommend this place to anyone! It's been 3 days after his neutering procedure and he's doing phenomenal. They even called me to see how he was doing! We are scheduled back soon. Thank you to everyone who is involved in the care of these animals ? ?”
7:30AM - 8PM
155 Turnpike Rd Route, 9, Westborough“Dr. Elbaz, the vet tech, and the receptionist were all excellent. This was our first visit to VCA. My kitty is dealing with an ear infection and we had an awful experience at another vet. We were in and out here in no time and my normally feisty cat was so calm!”
8:30AM - 5PM
50 Willard St, North Grafton“This is my second visit to Grafton for an injured bunny and an injured groundhog. The most difficult part was the journey, not the clinic. The people accepting the animals were very accommodating.”
“Our family has had Labs since 1991. Having a vet practice that you can trust I feel is the most important tool in your toolbox for your animal.WOW VCA NORTHBORO Animal Hospital surely has fit the bill for us.
Our current lab has a few health challenges. I just cannot tell you how much this team has wrapped themselves around her and our family. This team CARES, THEY CLARIFY , THEY RESPOND PROMPTLY, THEY ALWAYS GET YOU IN, THEY HAVE EXCELLENT DIAGNOSTIC SKILLS, THEY NEVER EVER RUSH YOU and THEY ACT WITH SUCH COMPASSION, THEY FOLLOW UP ON YOUR PET and THEY CHECK ON YOU EVEN WHEN THEY ARE NOT WORKING.
It is quite evident from the way they treat the owner and the pet, that they provide EXCELLENT training for their staff.
Our family is beyond blessed to have found this amazing team. We would highly reccomend this outstanding team.”
“I put a have a heart trap in my yard to try to catch my cat who's been missing. I instead caught another cat, who was very hungry and scared. I took the cat to PawSteps to have it scanned. They were very friendly and took care of the procedure right away. Unfortunately this cat was not chipped. I am fostering it for now.”
“We have been going to Milford Animal Hospital for a few years now. Everyone there is so wonderful. The staff is friendly, attentive and transparent. The appointments are always on time, you are in and out, but never feel rushed. It’s really a great practice.”
“They've done an excellent job, keeping our cats healthy.Our latest is an insulin dependent diabetic, and we get syringes and insulin from them. We've been happy with their prices.”
“Nice place and comparatively reasonably priced. Staff and doctor are both very nice too. It's hard to get an appointment and you need to book a few months I'm advance”
8:00 AM - 6:00 PM
128 Uxbridge Rd, Mendon“My cat had never been seen here and I suddenly found him extremely ill. Mendon Animal Clinic kindly took me for this emergency within one hour of my call. Unfortunately, we had to make the difficult decision to euthanize our beloved kitty. The Dr., vet techs and office staff were kind, compassionate , knowledgeable, and polite. Not many veterinarians would take on a non client so willingly for an emergency. This clinic will be my new go to for all of my future pet needs. I will be switching to them immediately for my pups. Thank you to all at the clinic who assisted us on JULY 8! Can't say enough about you all”
7:30AM - 5PM
38 Oakhurst Rd, Sutton“We’ve been taking our dog Hank here for years now and every experience is the same: Wonderful! He is always so happy to go. Of course all the attention and love he gets certainly helps!”
“Banfield and the staff are SO great with my two kitties, especially my fractious boy Benjamin! The veterinarians take the time to talk with you and explain with you what's going on, whether in person or on the phone. My Benjamin was just diagnosed with hyperthyroid and Dr. G called me and explained to me the diagnosis...even though I already knew about it still thought it was a very kind and much appreciated gesture. Thank you guys!”
“I can’t say enough good things. My husband and I called around in an emergency late at night for my sick chicken who was suffering. My local vet emergency hospital was rude to me, stating they had to charge the price of a dog and it would be $400. I called another place in the area who were very nice but their pricing was similar.
I finally called Tufts around 9pm, this was our first experience with them. They are a little far from our home but it was well worth the drive. They were excellent from beginning to end. Their prices were more than fair, I believe because it’s a research university hospital. They were welcoming, patient, and understanding, and the hospital itself is very nice. They have a super comfortable large waiting area with well stocked snack machines and I believe they even have coffee.
We were able to donate the chicken to research, which there is a great need for with poultry.
Our sincere thanks to the whole team who helped us, from reception to checkout. We have already told our family and friends about our experience and we will definately be utilizing your services in the future.”