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July 2024 by luis cabral
Customer service at North Dartmouth are not helpful at all and rude. I bought a washing machine from them it worked exactly 2 time since I bought it's only been 2 weeks since I bought it. They will not take it back and give a new one and I have to go through the trouble of contacting the company "MayTag" to come out and look at it in a week or two mean while have to leave the comfort of my house to go to a laundry place to do my laundry... Never again I will buy anything from Lowe's as far as electronics. Their warranty is exactly 48 hours. That's crazy to me . NEVER AGAIN.
And MAYTAG Products are junk my Refrigerator also bought from Lowe's after 1 year I had to spend $600 to get IT fixed. Also MAYTAG. NEVER AGAIN
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July 2024 by Alessandro Pellegrini
All.All for any work !!!
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July 2024 by William SNELL JR
Called twice about an order. I ordered a rail for a fence a month ago and it just says delayed. Every time I call I get put on hold and they hang up on me. Place is going downhill!!!!
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July 2024 by DMW
Customer service is useless. Called ahead to pick up an expensive item, just to drive hours to find out it was heavily damaged. They were ready to load it into my truck until I realized all the accessories were missing and damaged. I was told it would be made right after wasting my time, and nothing has been done.
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July 2024 by Bruno Garcia
Good luck trying to find someone to help you. Was waiting more than 20 minutes to get no one ever came so i left
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June 2024 by Jenifer Brassil
Very helpful employees
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June 2024 by Kevin Costa
Lowe’s usually has most things I need for the home, but the checkout process needs to be updated to be able to tap checkout and/or Apple Pay too!
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June 2024 by Joe T
I prefer Lowe's over the other box box store. It's geared more toward homeowners. Nice displays .
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June 2024 by David Donahue
I bought a kobalt lawn trimmer last year. A 3-cent spring popped out while I was adjusting the string
it won't run without it. I contacted Lowe's customer service for a replacement and was told that they don't supply any replacement parts for their products. They told me to try Amazon. This thing is a year old. Every time I go into that store I leave with some kind of defective product. Whether it's aphids in their plants or products that they stopped making parts for. Home Depot is a quarter of a mile away. Such a short distance for such a big payoff. NEVER will I walk into that store again
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June 2024 by Monique Darosa
Worst Lowe’s I have ever been to, there is no customer service at this location and when you do finally get help it’s a disaster. Placed a bunch of items at will call for my contractor to pick up, when he came to pick up the items they were no where to be found. The store was claiming they didn’t have the items and I “ must have walked out with them” finally after two hours the contractor ended up finding the missing items himself behind the desk of the associate that was helping him. This Lowe’s and the staff are a joke.
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May 2024 by Lisa Renders
Very helpful
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May 2024 by Joseph Auger
Typical atmosphere of a box store searching for help in any given department then to only have someone, for example, in the plumbing or electrical section and have no idea on how to help you with basic questions about an item or help you find what you need. But, these stores are designed as a kinda do it yourself setup, and employees are not there to teach you about wiring or offer any non-proffessional information when it comes to safety.
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May 2024 by Ava Ma
I went to Lowe’s Dartmouth today wanting to buy 20 bags of soil. Unfortunately, I had injured my arm a few days ago, so I asked the gentleman at the register if someone could come to help load the bags into my car. He told me he would call someone, but after waiting a few minutes, he told me that he didn’t want me waiting a long time for someone to come to assist me and began loading the bags into my car by himself. I really appreciated this! Thank you so very much Ryan!!
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May 2024 by Steve P
Failed on 3 out 3 orders now. Don't order anything for online pick up at this location. 3 orders on 3 separate occasions now and I have waited close to an hour for them to dig my order out of back room after receiving the email that my order is ready for pick up. I had to leave and return the next day on my last order because after an hour I couldn't wait any longer. Completely ridiculous. The managers do literally nothing to imptove the process here. You are better off at home Depot or another Lowe's location until they clean house in Dartmouth and hire some competent people.
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May 2024 by Robert Zoldy
Outstanding experience getting assistance from Beth. She was truly helpful and knowledgeable.
