Island Spas

Hours: Island Spas is a long-standing company offering quality hot tubs, swim spas, and saunas with fair pricing and personalized service. They sell, deliver, install, and repair all their products, including salt water hot tubs and infrared saunas, with many models available for quick delivery. Customers consistently praise the knowledgeable and professional staff. The sales team is very informed and nice to deal with, providing great service. For repairs, the company responds quickly, schedules appointments promptly, and completes work with careful, professional expertise. Customer service at the shop is also noted as top-notch. The owner is highlighted for an exceptional work ethic, honesty, and a fair, Scout-like approach. He provides thorough consultations, asking questions to understand customer needs, and offers surprisingly low prices compared to competitors. He is also remarkably skilled and determined in repair work, often fixing old spas that others declared unfixable, saving customers significant expense instead of pressuring them to buy new. He and his team are patient and helpful, thoroughly answering all questions and troubleshooting issues without making customers feel like a burden. Overall, clients report being extremely happy with the service, describing the company as the ultimate spa business. They feel lucky to have found Island Spas and state they will unquestionably return for any future needs, from repairs to purchasing a new spa.

1. North Billerica, Massachusetts