“I would like to give five stars to Jose Rosario he's the best guy in the bank every time I had a problem he took care of it he's very professional and kind everytime I go to the bank I only go to him he take care of business”
“Excellent Service and Personalized Attention.Excellent service, very professional and first-class attention, I am very happy with receiving the services of this institution”
“I've been a member of Stoneham bank since I was 15. They are extremely dependable and helpful. The staff at the Billerica location always goes above and beyond. The on call staff are also extremely helpful and knowledgeable.”
“Very accommodating and courteous customer service. If there is a problem, they promptly take care of the matter in a most professional manner assuring the customer's concerns. Thank you for your wonderful, reliable service!”
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375 Merrimack St, Lowell“What a breath of fresh air! We recently switched to Enterprise Bank in Pelham and are so thankful for the kind, welcoming, friendly staff who are so knowledgeable and go above and beyond to set you up with what you need. I can't recommend them enough!”
“I love this bank! The staff is very friendly and knowledgeable and really make me feel like they have my interests at the front, unlike big banks where you are just a number. Rates and fees are very competitive.”
“I just had the most enjoyable time spent at a bank. I went into this branch to get a replacement debit card because mine was comprised. That was caught by the bank as well. At any rate, I couldn't wait for it to be mailed, so into the bank I go. Everyone in this branch was super friendly, helpful, and professional. They knew and greeted regular patrons by name. I had to wait a bit for my card, but had a lovely conversation with Brooke while I was there. It didn't seem so long. Good job, Cambridge Savings. I may give you all of my B of A business.”
“Enterprise is `a first class institution as witnessed by its great ratings from its customers and employees.. it’s in this vein that I would mention the name ofStephen D’Addario of the Andover branch. Recently, Steve dropped everything to straighten out a relatively minor issue that I had with my checking account. It’s my understanding that Steve has only been with the Bank a short time but it was made very clear to me that he has a great understanding of the Enterprise culture of putting the customer first. He solved my problem on a busy Friday afternoon and he did it with competence, courtesy and professionalism. I wish him a long and successful career with Enterprise..Sincerely,Mike Morris, St”
“My EXPERIENCES at this bank have been horrific to say the least. I have had multiple issues with activating my card on line. I have been to this branch on several occasions for assistance only to be told by staff that they couldn't help me, forcing me to have to go to the bank and physically do my business.”
“By far one of the best banks I’ve ever done business with. It’s such a pleasure to work with an institution that puts their customers first. The staff is AMAZING, PATIENT, and on top of things. I can’t express how appreciated they make you feel, it’s been an absolute pleasure to deal with LFFCU. They are the definition of “Easy Banking”.”
“Working with Kaylah has been very easy and pleasant. Over the past 12 months she has helped me with 2 major banking issues. She is knowledgeable, efficient and prompt. Kaylah responded to my needs and questions very quickly. She has been wonderful to work with and I am very happy I switched to Enterprise Bank. Thank you, Kaylah!”
“Sting focus on customer service, you really feel like you are a VIP when interacting with the staff. If you are tired of being an an anonymous account number with a big name bank this is the right place for you. From start to finish they are focused observing their customers and have been pleased to make the switch from a big brand bank to the JDCU. Glad and proud to be a member.”
“This is the best bank ever. Trustworthy people who pay attention. Feels like family friends and the social experience that a bank used to be.Thank you Chelmsford Northern Bank & Trust!”
“I've had a lot of reasons to stop into the Tewksbury branch in the last year with family estate related issues. I love Enterprise, but the folks in this branch always go above and beyond to answer every question I have and make sure I understand what I need to do. Great bank and great people!”
“The best place to bank at. Friendly and knowledgeable staff. Enterprise Bank offers great service options for small businesses. The Lawrence branch is my favorite the staff is super nice!!!”
“I already have two accounts at Salem Five. I saw the ad offering 5% on a 6 month CD. I felt like it was convenient to go in and open the account. The rate was good. The bank was offing 5.25% when I went into the store. The employee spent her time to explain everything to me. She told me about your IRA CD. I just moved to New Hampshire two years ago. I am still able to find a store that is on the border within 20 minutes from me. I will be adding funds to my account, so I can set up the IRA CD for 13 months at 5% that we talked about. My overall experiences with Salem Five have been good. I have been with them for quite a while. Their customer service is excellent.”
“From a small town feel of customer service, to a current fast paced effective bank for all your needs. I have watched this bank grow for the past 20 plus years, always having the community needs first. The philanthropy this bank performs is a team effort from all its employees.”
“This branch gives you a warm welcome every time. Customer + Community driven, and extremely attentive to the needs of their guests. Thank you, Team North Woburn!”
“Fast & fabulous customer experience.I had the pleasure of doing business with eastern bank - seeking Mass save heat loan. The bank had a nice online application.Following the application , the branch manager (Mr.Newton_ helped me through the process. It was so breezy that the whole process took just a day.He was also very courteous and helpful in having me setup with all apps , checks & information needed.Fantastic branch & manager to do business with !”
“They know my name. During covid, they treat depositors like Marketbasket treats customers. Marketbasket gets a cashier to the front if the lines get long. This bank opens the door for you and then that person goes back to their window if there is nobody else to wait on you. One person /one teller at a time.”
“Excellent banking experience! I’ve been a satisfied customer for 23 years. The staff is outstanding and their services are top-of-the-line! Although I now live in NY, I continue to only bank with Enterprise Bank, which is easy to do remotely.”
“With our cybersecurity and risk consulting firm averaging over 200%YOY growth in revenue, we recognized that our consulting firm needed access to capital to grow. After meeting with a number of bankers, we learned many were not able or interested in partnering with a start-up consulting firm, which is until with met Carla. Carla Stover and her team at Enterprise Bank were amazing to work with. As a fast growing, local bank, she and her team understood our language, our needs, and our dreams. Carla and her team did everything possible to create a strong, supportive relationship. Enterprise Bank takes a hands-on approach to supporting clients and growing the Massachusetts economy. If you are looking for a banking partner, I recommend Carla and her team at Enterprise Bank.”
“I was there today to ask for a medallion stamp. I want to give a huge shout out to Mary for help me out. She took her time to make sure that all our needs are met.”
“Supporting the community. Credit Unions reinvest in the community and JDCU is just another example of how community financing has helped to grow the economy and expand the upward mobility of its local population. Love the place but wish they would do away with some of their fees. Especially their NSF overdraft fees. :-/”
“I highly recommend this site for notary.I walked in to get a document notarized.There was no line, and the friendly staff helped me through the process. The whole thing couldn't have taken more than a couple minutes!Thank you!”
“I was applying for a loan I was greeted with a smile by Jyoti Patel. She made me feel welcome, after explaining everything to me about the loan I was more relaxed. Five star rating is not enough to describe an employee like her thank you so much.... Hardeo Balkishun”