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August 2024 by Amanda Didion
If I could give zero stars I would on customer service alone, the woman at the front desk has absolutely no manners and extremely rude despite me explaining I had never shipped a vinyl record before, instead of offering advice or simply saying she didn’t know she made it a point to make me feel like an idiot. Do better USPS.
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December 2023 by s b
I want to thank Toni for finding the tracking number on a package , because of her exceptional efforts , The package was found and being delivered to my family today. Thank you. S.
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December 2023 by scon68YT
Always very helpful and friendly
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June 2023 by Nadia
I just want to thank whichever employee suggested my fiancé mail our wedding invitations with flower stamps instead of the elephants or ferrets he was going to get. Great customer service
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March 2023 by Brittany O'brien
I really like this post office because it’s open later than other offices nearby and they are very friendly.
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September 2022 by Mela J.
Picking up prepaid mail is always a chore for these folks. Once my regular mailman is away on vacation, the mail never gets picked up. Supervisor is so lackluster and I'm tired of complaining to her. No one does their job here. Wasting government funds on lazy and unprofessional people. Sad sad sad!!!
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May 2022 by Glenn Forbes
Apparently at this post office, and unlike any other I’ve been to, they allow people mailing packages to fill out their time consuming paperwork at the window while customers wait behind them. I went to mail a letter and stood there for 10 minutes while this woman filled out her paperwork for (2) packages. When she was finally done, she left the counter, grabbed an overnight letter package and brought it to the counter and they allowed her to fill everything out for that AT THE COUNTER. So much for my quick stop at the post office. Total stupidity and lack of any concern for the others in line, many who were elderly.
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October 2021 by Briana W.
Worst postal office I have ever encountered. There can be some that mess up occasionally on one thing. This post office makes sure they don't care about many factors. First - was when we moved into our home and continually for 3 years had received mail from several individuals that didn't reside there for at least 5 years. The house was flipped -- so there were 2 years the flipper had it prior to us. If you called them, wrote a complaint or emailed them personally, you would get "sorry, this won't happen again", but it always did. Evidently looking at names is too arduous for their postal carriers. Secondly: the issue with their carriers excuses of utilizing the code "no access point/entry". This means that evidently they can't find your home, so they just throw in that code, so you think it means they can not access your doors, but that is a lie, which is what the employees here I find do a lot. This occurred 2 times while our box was directly across the street from us. Tom Rockwell - their postmaster lies as per usual and will tell you "that will not happen again." It was a sub he says. They should not be utilizing that particular code, and that he understands how frustrating it is not to get packages delivered when you expect them--especially if you are paying for expedited shipping. Then their was an issue with a minor stealing our packages- so we asked to have them move the box. Tom and Toni Donato who also works Attleboro Falls where the mail gets sorted for North Attleboro PO said they would send letters to the house we were moving it away from-to keep the post up, and to the home it would be going in front of. They never did that- as my husband asked for copies of those letters and so did I. Another lie. So then we get letters blasted on our mailbox from that home that we had no right moving the box to their property --when CLEARLY we had to get permission from this PO. But when confronted with why they didn't send the letters notifying these houses as such, we were met with Tom telling us to go to the police as it is a civil matter, NO, you are the individual in charge that could have wrote those letters as promised informing the houses about the box move as they thought we just moved it on a whim without permission He couldn't be bothered, neither could Toni. Now recently we got mail from the same people we who were stealing our mail and now others mail, because as we were told "the subs" got confused which I guess means they can not look at names and numbers on mail and the boxes. And then we get the no delivery of packages on days (yet again now) they are expected because of the same excuse of they can't get access to our entrances -which Tom stated again should not have been used, but yet he is the man that tells you he is going to speak to the subs and make sure they all know how important it is to look at the numbers etc . He even blamed Amazon last time. Yet, I know this man lies a lot from past experiences with him saying one thing and doing another- so I already knew Amazon logistics department said they were lying to me. That once it is at their PO -they (Amazon) are done, anything after that is the POs responsibility. I even had their superior say to me "well we do Amazon a favor delivering on weekends." And as I said to HIM and TOM, they don't deliver on weekends (especially Sundays for free)...Amazon pays them for this service. Additionally they were trying to tell me that the sub wasn't familiar with delivering on Sundays, yet when I said "does he work for the USPS, I was met with a yes. Get an online virtual mailbox and have your actual packages delivered to your job or family if you live in this town. This place is horrible in customer service and delivery of your mail.
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August 2021 by Janet M
Where is my coupons ?? Where is my packages? Where is my magazines??!! Why don't I get flyers any more?! I see post of people getting bulk flyers, with coupons. . I still are missing stuff. 'they say it was scanned in front my house. But I never received it. . maybe it was scanned in the truck but never delivered".
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August 2020 by Jean R
Didn’t see the worker, he has a heavy accent. We spoke through the drop slot just inside. Rather than getting someone to answer my question, he misinformed me. The North Attleboro branch used to be staffed with well helpful, courteous, workers who knew what they are doing, these days the staff is hanging out behind the wall, talking to each other, screwing around. On the rare occasion someone is at the desk they make you wait even though they don’t appear to be doing anything.
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June 2020 by Belinda Conti
Friendly people
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April 2020 by Oksana Djula
I love to visit our posts office... Always warm smile, genuine attitude, excellent customer service...Thank you!
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March 2019 by mike m
Small, yet quick/efficient USPS location. Helpful staff.
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November 2018 by Gerald Flynn
This has been my Post Office for 15 years, and still is, even though I have moved 5 times during that period and now live 9 miles away from it, but travel to the area for other business almost every day. Having opened a PO Box since day one for important mail, and mailing important mail, I have had to interact with the personnel more than often. In my opinion, the staff are respectful, knowledgeable, informative, and very helpful. Yes, there are glitches, there are bad days for them which I recognize, but that shouldn't and doesn't take away anything from my 5 star rating.
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January 2018 by Jennifer F.
I do not like this post office at all. The people that work here are so rude to the customers, it's people like this that should not be working with the public.
