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March 2024 by Frannie Gianopoulos
Nicole and Synthia were amazing to work with ! Both did not rush us in our decision to purchase. My husband and I would not hesitate to recommend them to our family and friends. A positive shopping experience, a beautiful purchase and I look forward to another trip back to the store !
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March 2024 by Robert Hay
I have been to this location two times, and I'd recommend it to anyone who might be looking at a nice experience. I was greeted by Karen, and she was very pleasant. I told her I'd been going to other Kay stores and felt pressured, one store in particular. Spending a lot of money on jewelry is pressure enough, and Karen made the visit a very nice experience.
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March 2024 by Raul Vivas
The staff is very professional and kind.they go beyond your expectations in my case I went looking for my wedding bands to get married same say and the got my bands sized the same day against the time and I married same day.thanks to them! The prices are also very affordable.
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March 2024 by Marty Cegelka
Wish I could give a lower rating. Neevr buy from this store Rip off artists. Loyal customer for 21 years to have a 200 estimate turn to.800. Never again. Go sonehwere else l...you will be happier.
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March 2024 by Henrey Blaso
My experience was wonderful. Cynthia was very helpful and knowledgeable about the products her store. She assisted and made sure that I was satisfied with my purchase. I highly recommend this Kay at Emerald Square Mall. I had no problem with the availability of the products. They are excellent following up with phone calls regarding your purchase with updates.
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March 2024 by Cindy Paz
The staff very lovely and speak Spanish for anyone who needs Spanish very helpful and descriptive with the jewelry from rings to ring bands they helped us out a lot definitely recommend
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March 2024 by Kim Zariczny
Staff here is amazing!!! Always friendly and so helpful
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January 2024 by Cody Gonzalez
Amazing customer service, very flexible with everyone highly recommend shopping at this location
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December 2023 by Joseph Bousquet
Good people I will buy again
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December 2023 by Christian Brambila
Synthia is the manager at Kay, and she is very kind and a very good salesperson, she met all our expectations and we were very happy
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November 2023 by Christopher Martin
Went in a couple of weeks ago. Bought two necklaces , returned one a week later, they credited me the 200& then in 4 separate transactions took 460$ from my debit card. Don’t trust them with your information! Will not be returning business
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October 2023 by Brian Shea
I went to the Emerald Square Mall Kay jewelers location because I got a necklace for my girlfriend, online that has a protection plan, my girlfriend accidentally broke the necklace. So I went here to get it fixed. Theresa was extremely helpful in handling my claim. While I was there, we wanted to look at an engagement ring. She was very helpful and didn’t pressure me into buying a protection plan for my ring purchase, I was going to anyways, but it was really nice to have a sales person not coerce you into buying it. I would recommend this location for all your jewelry needs. Make sure you asked for the Theresa!
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October 2023 by Kris Albert
this kay's is the absolute best! the customer service is always amazing, all the staff are super kind and will always help you find just what you are looking for!
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September 2023 by Sarah Ferro
We went to this Kay Jewelers yesterday and they were awesome! Cynthia and Nicole helped us out and were so kind, patient, and helpful. They went above and beyond to work things out for us and send us home with our beautiful new jewelry. I would definitely recommend them to everyone and will be making future purchases here!
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August 2023 by Superman DangerZone
Karen was absolutely amazing. My wife and I went in for our 10 years wedding anniversary.she made our day special and was wonderful with trying different rings on and working with our budget. so happy with our visit.Thank you Karen
