First Chrysler Dodge Jeep Ram is a trusted dealership known for its excellent selection of new Chrysler, Dodge, Jeep, and RAM vehicles. Under new management, the dealership has improved standards across sales, service, and parts, aiming to provide the best experience for customers. They offer a guarantee with their FIRST FOR LIFE Rewards Program, which includes free lifetime oil changes, engine guarantees, tire rotations, towing, tire repair, multi-point inspections, wiper blades, and shuttle service, ensuring ongoing support after purchase. The service department stands out for its exceptional care and dedication. Customers have praised the team for going above and beyond, even in challenging situations like vehicle breakdowns or complex repairs. One customer appreciated how the service team diagnosed and fixed a problem with a 2024 Anniversary Edition 4xe, with consistent communication throughout a lengthy process. Others highlighted the team’s helpfulness in emergency situations, such as repairing a Dodge van on the road, and their willingness to take extra steps to ensure customer satisfaction. Customers also commend the staff for their friendliness and helpfulness, with some noting quick and same-day vehicle purchases. The parts team, especially, received praise for their advice and deals that made vehicle maintenance more affordable. Overall, First Chrysler Dodge Jeep Ram is recognized for its friendly staff, quality service, and commitment to customer satisfaction.
Amazing experience with the service department. I came in for a yearly maintenance and a windshield issue and Todd was so thorough and easy to work with. He took care of all of my concerns. I truly felt cared for. Thank you Todd and team!
November 2025
Service center went above and beyond again to help me fix an issue with my gladiator. There service area has always been a very good however they seemed to raise the bar again and show why everyone should bring their jeep here for service
November 2025
Marilyn was so extremely helpful we had a great experience with her
