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September 2024 by Kelly Dickson
I took my daughter there for her 1st Birthday Bear! It was a great experience. Mercedes was so sweet and kind with her. Absolutely recommend!
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August 2024 by S
It was okay. 2 stars because they were out of several items despite online it said this location was stocked earlier in the day. Kind of ruined the experience a little bit as our purchase package was incomplete…was told to search at other BABs at other malls, because “online is out of stock too” and they couldn’t order for delivery to this location “because they would have to drive to pick it up from another mall themselves”…
Just re-checked and online is fully stocked; not like store associate stated ??!
Bummer for kiddo’s birthday!
And everything is an upsell; even the stuffed animal’s box that used to be free with your stuffed animal purchase…?
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December 2023 by Liz Corvese
Best experience ever! I made the cutest axolotl for my girlfriend. It was so fun and nostalgic to come back after all these years and still have the same magical experience that I had as a child. The staff were also very friendly and helpful! Will be coming back!
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December 2023 by BTS Army
Can we record a voice message to put inside the bear?
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October 2023 by Anna May Pooler
Very friendly and whimsical.
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August 2023 by sherri t
Luv taken my grandson here the ppl are so friendly an take there time to talk to you an offer help
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July 2023 by amanda brown
My sons and I went to build a bear for the first time in emerald square mall today and I want to give those employees more than 5 stars! They were amazing, I wish I caught the lady name who help my boys with their bear but I wanted her to know she made there visit so magical and left a beautiful imagination.
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June 2023 by piratelady
They helped my find the fight outfit for my military bear -- loved it -
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April 2023 by bella
went to this location a couple days ago with some friends and had a completely amazing experience.we were helped by the employee jaggy/jackie(not sure about the spelling unfortunately but the one with short blue hair) and they went completely above and beyond all the way through!! they were so incredibly kind and personable, so much that they made a group of socially anxious teens feel at ease. they even drew each person in our group a little picture on a nametag sticker, along with a drawing on the bag our bear went into :)if they are reading this: you are so cool and talentedif their boss is reading this: treat this employee well, they deserve it!!!
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April 2023 by Lilly H.
The woman who helped me and my fiancée today, was an absolute sweetheart. We're long distance so we wanted to do a bear that was simple and wasn't a hassle to trade off between trips to see each other. And the woman listened to us and was super sweet with how we were giving the bear its heart. She helped us so much! I forgot her name but she deserves a raise!
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January 2023 by Kathryn McNulty
My 7-year-old granddaughter is a big fan of Build-A-Bear. Last Saturday she got her first 4-footed animal; a fox. Also, I noticed that a lot of the clothing that is available for Build-A-Bears would likely fit my small dogs very well. So next time I'm going to check that out.
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December 2022 by James Faiella
Lots of fun stuffing your own bear or other animals even at 62 I always have fun.
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October 2022 by A R
My daughter wt my grandson
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October 2022 by Sharon Desper Marcos
Absolutely wonderful experience. The joy in the child's eyes and the staff is amazing! They make every moment special and heartwarming! I shed a few happy tears watching it all!
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October 2022 by Mike Joned
Little girl loves it
