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March 2022 by Lois Cosme
Great service From Mr Jehan abd very helpful in all our needs , more people like him needed in customer service . Live in Fitchburg but always come here for your service
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August 2021 by Rox C Brown
So sweet, so clean, so secure and competitive rates . 24 hour access is just another bonus in case you need ! No longer renting here but %100 recommended
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April 2021 by Tesoro Boston
I had an easy and smooth transaction. The Manager (Sherrie) was a huge help, very kind and professional! --David H
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October 2020 by Alex Rosado
Best storage unit I ever rented from!!
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May 2020 by Steven Scott
Horrendous customer service. Go somewhere else. I had a unit hear for several years. After I gave it up, they charged my credit card over and over and over. Month after month after month. You would think it would be simple enough to stop the auto charge. But no. Phone calls, emails, disputed charges. It just kept going. Completely unresponsive. Never give them your credit card number! They will never stop charging you.
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February 2020 by Juan Rivera
Excellent customer service and different size Storage units to choose from.
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February 2020 by Beth Watkins
Had exactly what I needed!
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January 2020 by alexis morales
real professional !!
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October 2019 by Geoffrey Robinson
Made my life easy that day thank u very much u know who u are good job filling but i have bad memory forgot her name sorry nice job though keep up the good work
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April 2019 by Mili S.
Good cust.serv
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February 2019 by Peter C.
Rented a Uhaul from Northeast Storage for 9am on a Saturday. The woman running the business didn't arrive until 9:20. At that point I had tried to use Uhaul's online check-in which was worthless. I went into the store and asked about the truck, the girl hands me the keys and says I'm all set. I didn't receive a contract (which would have been helpful for gas and mileage readings) and I didn't receive an apology for wasting my time. Going forward I would avoid Uhaul in general, but I would especially avoid Northeast Storage.
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December 2018 by Fred Georgoulis
Wonderful place to store your personal items or the things you need to store for work either way a lot of bang for your buck and Karen is always there to assist you.
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September 2018 by John Lee
Good customer service. very easy to reserve a space long-distance, very easy to access my space and store all my possessions It was clean inside when I first rented it. the ceilings are very tall, so there was enough space in the 10 x 20 for my 3-bedroom apartment stuff.
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September 2018 by Tony Montana
Thank you Karen for your excellent people skills and for the amazing customer service. I am happy to be a customer of Northeast Storage Corporation.
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January 2018 by Carole Ginty
I love this storage facility. The staff is always very helpful and very professional. Units are clean, and easy to move things in and out. Highly recommend!