8:30AM - 4PM
380 Merrimack St Suite 1A, Methuen“Been with them for over 10 years now, really good to build credit and save money through programs. Only thing I wish was that they were open for longer hours during the week.”
“I worked with Kristine L DeBellis as well as Lissette Alvarez Tomas and they were super helpful in every aspect. English isn't my first language but they were able to get everything sorted for me and help me through everything. They are very fast, efficient and kind. I felt welcomed and felt as if I was in good hands”
“I had a challenging experience with customer service. However, it was quickly and effectively resolved with MVCU. I appreciated the hospitality, curtesy, and professionalism in which the staff presented. I came to the bank with no credit history and through many services MVCU provided, I now have with excellent credit.”
“Ketcy is amazing, she's always super helpful when I come into the branch. She's always smiling and working hard. 10 for customer service! Thank you again!”
“Saw Mary, she was awesome. We saw her inquiring about a car loan, she referred us to Kevin Dunn to help in search. He did everything. Finding the car, negotiating, he takes out all the stress in purchasing. A big Thank you to Mary and Kevin. Can't thank you enough.”
“I am so impressed with the customer service that I get every single time I have to interact with this bank. I just had to get help undoing something I messed up, and the woman who took care of me was not only efficient (I went expecting a long, frustrating experience), but lovely to interact with. And I have this feeling every single time I go to this branch: "Wow, that was great!"I am such a stickler for good customer service (well, I suppose, who isn't?), but it's something I pay a lot of attention to - and, in my experience, this bank has that nailed.”
“Thanks to Belinda and Leena (sry any misspelling) for helping me process my auto loan and for Leena checking to see If I was being helped. Very professional and helpful.I will continue to do my banking at this branch because of the amazing support.Ernie-”