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August 2023 by William Dolan
I was looking for my options to replace my IPone X and Dahiana answered all my questions in a courteous and helpful manner, including my Veterans discount and trade in for my old phone if I wanted toward the new IPhone 14. Customer service isn't gone just hard to find sometimes. Its alive and well at the North Andover AT&T store with Dahiana.
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July 2023 by Shekina Sosa
Justin is the rep you need to go fo he takes his time with customer goes over everything and is very thorough I would recommend him as your sales guy
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July 2023 by Linda Hugo
Ram was very helpful and knew exactly what I needed . He was able to unlock my phone from the prior carrier and transfer my service to AT&T. I am very satisfied with my high sppeed internet service with AT&T.
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July 2023 by Andrew Giard
Justin helped my wife and I pick out new phones for our needs and transferred everything seamlessly. Him and his co worker then put our screen protectors on without asking which was very appreciated.
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July 2023 by Lindsey Addonizio
Ram helped my mom and me :) he is a very good manager and I enjoyed working with him yesterday.
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May 2023 by mark checkoway
Dahanna and Rom at the North Andover AT and T srore did a fantastic job of helping after the ATT customer service phone number completely messed up and caused me hours of unnecessary time with inaccurate information but because of my great experience with Rom and Dahanna I will continue with your phone company .
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May 2023 by Diane Pedrosa
I was having difficulty with my wearable watch not ringing when a call was coming thru my phone.The 2 men that helped me out were Ram and Rob.They resolved my issue within minutes and were very helpful and friendly...they are definitely an asset to AT&T
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May 2023 by tom downey
Dihiana at the North Andover Mall AT&T store was extremely helpful with my upgrade to an iPhone 14 after I lost my old iPhone over the weekend. I am self admittedly technology challenged and she walked me through the start up and recovery of my iCloud items and my apps. I could not have figured this out without her help. Thanks Dihiana!
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May 2023 by Tega T
Pleasure to work with !I bought a new case for my IPhone 14 pro it fits perfect great service.
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May 2023 by John Anderson
Great experience with Dahiana at the North Andover store, very helpful knowledgeable and professional. I will definitely return!!
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April 2023 by Patty Barrett
I had a great experience at the AT&T Store in North Andover! The team was incredibly helpful and patient. Would definitely return!
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February 2023 by Cecilia Pena
Andrew (Johnson) demonstrated great customer service. Went the extra mile to make sure i had any discount or services that may apply to me. Definitely bought accessories for going the extra mile. Thanks Andrew! Would definitely come back to this store.
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February 2023 by Jennifer Yapp
Nicole and the manager of the store were excellent. Polite and very helpful as well as accommodating.
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February 2023 by Susan Kuta
Ram was an awesome customer service rep. He explained all the details clearly and completely. He was very helpful and friendly making the process of buying a phone enjoyable!
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January 2023 by Pam Wilkie
Nicole was most helpful and knowledgeable in helping me purchase and set up a new iPhone .
