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November 2023 by Linda Lyerly
International driver's licenses are a breeze here. Have your normal driver license, $20, and two passport photos ready - you'll be in and out in a jiffy!
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November 2023 by Pete Davis
Service with a smile, easy to schedule appointments.This is what the RMV should look like. It is a privilege to be able to take advantage of registry services at this location. The road test examiner was awesome and the front desk staff is kind and efficient. Highly recommend this location and AAA in general.
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November 2023 by annette grams
Great kind attentive and helpful staff. Make an appointment here and you are in and out before your car can get cold
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November 2023 by Pete D.
Service with a smile, easy to schedule appointments. This is what the RMV should look like. It is a privilege to be able to take advantage of registry services at this location. The road test examiner was awesome and the front desk staff is kind and efficient. Highly recommend this location and AAA in general.
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September 2023 by Netta (Netta)
Michael was so helpful! It was the best customer service experience I've ever had at any AAA! Made getting my "life stuff" done so much easier!
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August 2023 by Patrick Baird
A total waste of my time! I needed a simple stamp on my registration. They had no clue. Kept me waiting around for nothing. 6 people standing around doing nothing! Should of insured my cars elsewhere!
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August 2023 by Jason Welch
There's no point in scheduling appointments, if you're not going to keep the appointments. Waited 40 minutes for a 2 minute transaction.
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July 2023 by Roy Lavender
AAA is nice for the benefits at their locations, but their roadside assistance is basically useless. I had a dead battery the other night so I called. First off, you can't talk to a person and the voice assistant is terrible. I was able to request help and validated my location with them. According to the call, they would be there within an hour. Luckily I was able to find someone to give me a jump. 2.5 hours later, after I was home and in bed, I get a confused call from a AAA agent asking me if I had requested help. If I had needed AAA, I would have been in big trouble.
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June 2023 by Michael Breda
On a recent visit to the AAA North Andover branch, my partner and I received excellent service from Maria. We waited barely a few minutes, and Maria was knowledgeable, courteous and friendly. It was a very pleasant experience. We would highly recommend this location for your AAA needs.
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June 2023 by Carol M55
I’ve been using the North Andover AAA for awhile now. They are the best! Very helpful staff and a pleasant experience all around with a special shout out to Maria and Michael today! Also want to recognize Jake who processed my Real ID renewal quickly, efficiently and with a friendly manner. Kudos to all.
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June 2023 by TechyChris
Efficient, full service location including registry of motor vehicles. All staff are professional, well trained and can answer every question. Very little wait time and convenient parking is a plus.
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April 2023 by Sanjeev Gupte
Visited AAA office in North Andover , MA to get a real id. I would recommend everyone to use this facility. The service team is trained . Zero wait time ( because of appointment) but the team out there is helpful. If you miss a document they are helpful and depending on the number of people waiting are nice enough to help you . Staples is very close in case you need to get a copy.
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April 2023 by Mary OBrien
The North Andover location is so helpful and efficient when you come prepared. Download your forms! If you arrive ready and with an appointment (if applicable) then you are in and out.
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March 2023 by Mike Murray
I had a good experience here. The guy before me and the guy after me wouldn't agree. I was fortunate enough to have all the necessary paperwork to complete my license renewal. One slip and they will blow up the whole appointment! My advice is to make sure you have your s#*t together lol
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March 2023 by lara jirmanus
I've been trying to help my dad make an appointment for a Real ID but there is no way to avoid taking off a mask for the photo, in a big room with many other people. Unfortunately that puts him at risk of catching COVID since masks are no longer required. I called AAA staff and they said there is nothing they can do to accommodate this request. Photos should be taken in a closed room, or outdoors, to permit people to get their license (which is essential), without risking COVID, which can be dangerous for people with health problems. Can you do anything to help us?
